4 Replies Latest reply on Aug 16, 2010 8:19 AM by tonyb99

    ePo can not ping to clients

      ePO can't ping to client and can not enforce update and OAS tasks to clients.

       

      Both server(on which ePO installed) and client(s) can ping each other.

       

      we are using ESX 4.0(VMware) on a DELL machine  on which two servers DC(AD) and file server are configured.(win 2003 R2 SP1 enteerprise)

      ePO is installed in DC and I did not configure any AGENT HANDLER manually.The ePO is showing a default(?) agent handler which is DC , the ePo server.

       

      two virtual servers :  DC and file server are used from client machine simultaneously with VMware client or remote desktop.

       

      the real problem is this: ePO can ping to DC server(itself) and File server but not to clients(now only two clients: my vmware client, from where servers are used/configured and another one)

       

      If ePO can't ping I reckon it can enfore policies and tasks.but it seems the policies are being received sometimes.

      this is part of agent log file:

       

      Management    8/16/2010    10:32:30 AM    Info    Enforcing Policies for McAfee Agent

      Management    8/16/2010    10:32:30 AM    Info    Enforcing Policies for EPOAGENT3000

      Management    8/16/2010    10:32:30 AM    Info    Enforcing Policies for EPOAGENT3000META

      Management    8/16/2010    10:32:30 AM    Info    Enforcing Policies for VIRUSCAN8700

      Agent Subsystem    8/16/2010    10:32:29 AM    Info    Agent Started Enforcing policies

      Agent Monitor    8/16/2010    10:32:29 AM    Detail    Enforcing policies

      Agent Subsystem    8/16/2010    10:32:28 AM    Info    Next policy enforcement in 5 minutes

      Agent Subsystem    8/16/2010    10:32:28 AM    Info    Agent finished Enforcing policies

      Management    8/16/2010    10:32:27 AM    Info    Enforcing Policies for McAfee Agent

      Management    8/16/2010    10:32:27 AM    Info    Enforcing Policies for EPOAGENT3000

      Management    8/16/2010    10:32:27 AM    Info    Enforcing Policies for EPOAGENT3000META

      Management    8/16/2010    10:32:27 AM    Info    Enforcing Policies for VIRUSCAN8700

      Agent Subsystem    8/16/2010    10:32:27 AM    Info    Agent Started Enforcing policies

      Agent Monitor    8/16/2010    10:32:27 AM    Detail    Enforcing policies

      Agent Subsystem    8/16/2010    10:32:21 AM    Info    Agent communication session closed

      Agent Subsystem    8/16/2010    10:32:21 AM    Info    No package received from ePO Server

      Agent Subsystem    8/16/2010    10:32:21 AM    Info    Agent is connecting to ePO server

      Agent Subsystem    8/16/2010    10:32:21 AM    Info    Agent is sending PROPS VERSION package to ePO server

      Agent Subsystem    8/16/2010    10:32:21 AM    Info    Agent communication session started

      Agent Subsystem    8/16/2010    10:32:21 AM    Info    Agent started performing ASCI

      Agent Subsystem    8/16/2010    10:32:14 AM    Info    Next policy enforcement in 5 minutes

      Agent Subsystem    8/16/2010    10:32:14 AM    Info    Agent finished Enforcing policies

      Management    8/16/2010    10:32:14 AM    Info    Enforcing Policies for McAfee Agent

      Management    8/16/2010    10:32:14 AM    Info    Enforcing Policies for EPOAGENT3000

      Management    8/16/2010    10:32:13 AM    Info    Enforcing Policies for EPOAGENT3000META

      Management    8/16/2010    10:32:13 AM    Info    Enforcing Policies for VIRUSCAN8700

      Agent Subsystem    8/16/2010    10:32:13 AM    Info    Agent Started Enforcing policies

      Agent Subsystem    8/16/2010    10:32:12 AM    Info    Agent communication session closed

      Agent Subsystem    8/16/2010    10:32:12 AM    Info    No package received from ePO Server

      Agent Subsystem    8/16/2010    10:32:11 AM    Info    Agent is connecting to ePO server

      Agent Subsystem    8/16/2010    10:32:11 AM    Info    Agent is sending PROPS VERSION package to ePO server

      Agent Subsystem    8/16/2010    10:32:11 AM    Info    Agent communication session started

      Agent Subsystem    8/16/2010    10:32:11 AM    Info    Agent started performing ASCI

      Agent Subsystem    8/16/2010    10:29:58 AM    Info    Agent communication session closed

      Agent Subsystem    8/16/2010    10:29:58 AM    Info    No package received from ePO Server

      Agent Subsystem    8/16/2010    10:29:57 AM    Info    Agent is connecting to ePO server

      Agent Subsystem    8/16/2010    10:29:57 AM    Info    Agent is sending PROPS VERSION package to ePO server

      Agent Subsystem    8/16/2010    10:29:57 AM    Info    Agent communication session started

      Agent Subsystem    8/16/2010    10:29:57 AM    Info    Agent started performing ASCI

      Agent Subsystem    8/16/2010    10:29:55 AM    Info    Agent communication session closed

      Agent Subsystem    8/16/2010    10:29:55 AM    Info    No package received from ePO Server

      Agent Subsystem    8/16/2010    10:29:55 AM    Info    Agent is connecting to ePO server

      Agent Subsystem    8/16/2010    10:29:55 AM    Info    Agent is sending PROPS VERSION package to ePO server

      Agent Subsystem    8/16/2010    10:29:55 AM    Info    Agent communication session started

      Agent Subsystem    8/16/2010    10:29:55 AM    Info    Agent started performing ASCI

      Agent Subsystem    8/16/2010    10:29:31 AM    Info    Agent communication session closed

      Agent Subsystem    8/16/2010    10:29:31 AM    Info    No package received from ePO Server

      Agent Subsystem    8/16/2010    10:29:31 AM    Info    Agent is connecting to ePO server

      Agent Subsystem    8/16/2010    10:29:31 AM    Info    Agent is sending EVENT package to ePO server

      Agent Subsystem    8/16/2010    10:29:31 AM    Info    Agent communication session started

      Agent Subsystem    8/16/2010    10:29:31 AM    Info    Agent communication session closed

      Agent Subsystem    8/16/2010    10:29:31 AM    Info    No package received from ePO Server

      Agent Subsystem    8/16/2010    10:29:31 AM    Info    Agent is connecting to ePO server

      Agent Subsystem    8/16/2010    10:29:31 AM    Info    Agent is sending FULL PROPS package to ePO server

      Agent Subsystem    8/16/2010    10:29:31 AM    Info    Agent communication session started

      Agent Subsystem    8/16/2010    10:29:31 AM    Info    Agent uploading 53 events to ePO Server

      Agent Subsystem    8/16/2010    10:29:31 AM    Info    Agent is looking for events to upload

      Management    8/16/2010    10:29:30 AM    Info    Collecting Properties

      Agent Subsystem    8/16/2010    10:29:30 AM    Info    Agent started performing ASCI

      Agent Subsystem    8/16/2010    10:29:30 AM    Info    Agent wakeup call for FULL PROPS received

      Agent Subsystem    8/16/2010    10:29:30 AM    Info    Agent wakeup call received

      Agent Subsystem    8/16/2010    10:27:13 AM    Info    Next policy enforcement in 5 minutes

      Agent Subsystem    8/16/2010    10:27:13 AM    Info    Agent finished Enforcing policies

      Management    8/16/2010    10:27:13 AM    Info    Enforcing Policies for McAfee Agent

      Management    8/16/2010    10:27:13 AM    Info    Enforcing Policies for EPOAGENT3000

      Management    8/16/2010    10:27:13 AM    Info    Enforcing Policies for EPOAGENT3000META

      Management    8/16/2010    10:27:13 AM    Info    Enforcing Policies for VIRUSCAN8700

      Agent Subsystem    8/16/2010    10:27:13 AM    Info    Agent Started Enforcing policies

      Agent Subsystem    8/16/2010    10:27:13 AM    Info    Enforcing newly downloaded policies

      Agent Subsystem    8/16/2010    10:27:13 AM    Info    New server policy was successfully merged

      Agent Subsystem    8/16/2010    10:27:12 AM    Info    Agent received POLICY package from ePO server

      Agent Subsystem    8/16/2010    10:27:12 AM    Info    Agent communication session closed

      Agent Subsystem    8/16/2010    10:27:12 AM    Info    Package uploaded to ePO Server successfully

      Agent Subsystem    8/16/2010    10:27:12 AM    Info    Agent is connecting to ePO server

      Agent Subsystem    8/16/2010    10:27:12 AM    Info    Agent is sending PROPS VERSION package to ePO server

      Agent Subsystem    8/16/2010    10:27:12 AM    Info    Agent communication session started

      Agent Subsystem    8/16/2010    10:27:12 AM    Info    Agent started performing ASCI

      Agent Subsystem    8/16/2010    10:25:33 AM    Info    Next policy enforcement in 5 minutes

      Agent Subsystem    8/16/2010    10:25:33 AM    Info    Agent finished Enforcing policies

      Management    8/16/2010    10:25:33 AM    Info    Enforcing Policies for McAfee Agent

      Management    8/16/2010    10:25:33 AM    Info    Enforcing Policies for EPOAGENT3000

      Management    8/16/2010    10:25:33 AM    Info    Enforcing Policies for EPOAGENT3000META

      Management    8/16/2010    10:25:33 AM    Info    Enforcing Policies for VIRUSCAN8700

      Agent Subsystem    8/16/2010    10:25:32 AM    Info    Agent Started Enforcing policies

      Agent Subsystem    8/16/2010    10:25:31 AM    Info    Agent is looking for events to upload

      Scheduler    8/16/2010    10:25:00 AM    Info    Next time(local) of task virus scan: Tuesday, August 17, 2010 10:25:00 AM

      Scheduler    8/16/2010    10:25:00 AM    Info    Scheduler: Invoking task [virus scan]...

      Agent Subsystem    8/16/2010    10:20:32 AM    Info    Next policy enforcement in 5 minutes

      Agent Subsystem    8/16/2010    10:20:32 AM    Info    Agent finished Enforcing policies

      Scheduler    8/16/2010    10:20:32 AM    Info    Added a new task virus scan to Scheduler's task list

      Scheduler    8/16/2010    10:20:32 AM    Info    Next time(local) of task virus scan: Monday, August 16, 2010 10:25:00 AM

      Management    8/16/2010    10:20:32 AM    Info    Enforcing Policies for McAfee Agent

      Management    8/16/2010    10:20:32 AM    Info    Enforcing Policies for EPOAGENT3000

      Management    8/16/2010    10:20:32 AM    Info    Enforcing Policies for EPOAGENT3000META

      Management    8/16/2010    10:20:32 AM    Info    Enforcing Policies for VIRUSCAN8700

      Agent Subsystem    8/16/2010    10:20:32 AM    Info    Agent Started Enforcing policies

      Agent Subsystem    8/16/2010    10:20:32 AM    Info    Enforcing newly downloaded policies

      Agent Subsystem    8/16/2010    10:20:32 AM    Info    New server policy was successfully merged

      Agent Subsystem    8/16/2010    10:20:31 AM    Info    Agent received POLICY package from ePO server

      Agent Subsystem    8/16/2010    10:20:31 AM    Info    Agent communication session closed

      Agent Subsystem    8/16/2010    10:20:31 AM    Info    Package uploaded to ePO Server successfully

      Agent Subsystem    8/16/2010    10:20:31 AM    Info    Agent is connecting to ePO server

      Agent Subsystem    8/16/2010    10:20:31 AM    Info    Agent is sending FULL PROPS package to ePO server

      Agent Subsystem    8/16/2010    10:20:31 AM    Info    Agent communication session started

      Agent Subsystem    8/16/2010    10:20:31 AM    Info    Agent is looking for events to upload

      Management    8/16/2010    10:20:30 AM    Info    Collecting Properties

      Agent Subsystem    8/16/2010    10:20:30 AM    Info    Agent started performing ASCI

      Agent Subsystem    8/16/2010    10:20:30 AM    Info    Agent wakeup call for FULL PROPS received

       

       

      Message was edited by: mcmohan on 8/16/10 12:59:08 AM CDT