4 Replies Latest reply on Aug 17, 2010 9:38 AM by PoTski

    Agent handler on 4.5

      Hi All,

       

      Can anybody tell me the use and how to configure and work with agent handler on ePO 4.5.

       

      Thanks for all

       

      Regards

       

      Nagu

        • 1. Re: Agent handler on 4.5

          It isn't too hard to set up. Basically install the Agent Handler on the server you want to be an agent handler, configure EPO and it's pretty much done.

           

          Agent handler install is in the EPO install, under "Agent Handler" directory. You will need the SQL authentication credentials, as well as knowledge of your EPO server.

           

          Under "Configuration", "Agent Handlers", you need to create "Agent handler Assignment" rules, and set the agent priority.

           

          You may also want to create Agent handler groups depending on your environment.

           

           

          Message was edited by: Mal09 on 16/08/10 10:42:43 AM
          • 2. Re: Agent handler on 4.5
            JoeBidgood

            In addition to what Mal has said, I strongly recommend you read the Agent Handler White Paper (which is on the knowledge base.) There are a number of common misconceptions about agent handlers and there's a pretty good chance you don't actually need one

             

            Regards -

             

            Joe

            • 3. Re: Agent handler on 4.5

              Thanks Mal & Joe........

              • 4. Re: Agent handler on 4.5

                AH (Agent Handler) is used for load balancing or external policy enforcement and package deployment. If you put AH in DMZ.

                 

                When you put AH in dmz make sure to trust between LAN > DMZ and DMZ > WAN. Read AH white paper for ports.

                 

                When you are installing the AH on the server, make sure that if you use NT auth on the database the server must be in the domain, if not use the SQL usr\pwd

                 

                in menu > configuration > agent handlers. Remember to enable the inactive AH and edit Published DNS Name and Published IP address so the agents can reach it from the outside.

                 

                PoTski