Check and delete if you have any third party software in control panel
Check and delete if you have the other security software's files & folders in
(1) C:\program files\common files
(2) C:\Documents & settings\all users\application data
I think you should start over with your McAfee installatation as apparently there is some corruption in your computer. Please download this http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe to remove McAfee from your computer and reboot it. Restart the computer and tap F8 key while it restarts. From the advanced boot options select safe mode with networking
Then run the McAfee preinstall tool http://download.mcafee.com/products/licensed/cust_support_patches/McPreInstall.e xe and try to once again install from your online account page.
Let us know how it works for you
Thanks for the quick reply. Unfortunately, It still won't run, even with the backup disk. The uninstall and preinstall that you included went smoothly, though. Before I tried those, I found some files that looked to be anti-spyware related in those folders you mentioned, and deleted them. After trying to reinstall, I remembered to check for hidden files. In the common files/adobe folder, there was an access denied message for one of the folders named "activeX," plus a few more folders with the "access denied" message. Could these be a problem? Thanks.
Sounds like you are infected with malware. Try following the suggestions in this document and run the stinger tool.
If nothing seems to work after following the suggestions, see if you can download this free program http://www.malwarebytes.org/mbam.php onto a usb stick from a non infected pc. I suggest you rename the download and installation files to something you can easily remember as malwarae is writen to self protect itself. So by virtue of renaming the files you can install it onto the infected computer. When you get it installed check for the latest updates and run the program and let it clean everything it finds and reboot the computer if prompted to do so.
Another spyware program which is a good one is SuperAntispyware www.superantispyware.com I would suggest you repeat the same procedure as to renaming the files, etc.
The stinger did not work, but renaming the malwarebytes program seemed to fool it. Mcafee is back on, and hopefully this time it will be able to stop these malware programs. Thank you for your patience and hard work, k3tg. Much appreciated.