5 Replies Latest reply on Jan 8, 2018 4:54 AM by mrprzem0

    How do I download  and run MCPR?

      I have a DELL Windows 7 computer.  I had McAfee Security; however, it disappeared.  I was told by a technician at McAfee to download and run MCPR.exe.  Can anyone tell me exactly how to do this?  I have tried; however, have been unsuccessful.  thanks in advance.

        • 1. Re: How do I download  and run MCPR?
          Dinz

          Hello,

          Please run the mcAfee removal tool MCPR from here and restart your computer, which would uninstall all existing versions of McAfee from your computer.

           

           

          Regards,
          Dinesh K
          McAfee Online Community Moderator

          • 2. Re: How do I download  and run MCPR?

            Thanks so much.  My computer is no secure.  Really appreciate your help.

            • 3. Re: How do I download  and run MCPR?

              SouthernLady:

               

              Hi, and welcome.

              You wrote:

               

              >>"My computer is no secure."

               

              I know that's a typo, but it might be a Freudian slip.

              You ARE aware that, having run the MCPR tool, you have just removed all traces of McAfee from your system, right?

              IOW, your computer *is* no(t) secure.

              I don't know what you mean when you say McAfee disappeared from your computer, but I assume you have reinstalled McAfee from your online account?

               

              Regards,

               

              MM

              • 4. Re: How do I download  and run MCPR?
                mrprzem0

                Hi,

                 

                I got corrupted HIPS 8.0.0.4480 installation.

                Tried to use MCPR but no success

                 

                Exit: SUCCESS

                 

                 

                C:\Temp\MFERemoval100.exe /HIPS /pass ********** /q /noreboot

                Applet executed by user "SKY\SYSTEM" on computername "xxxxxx" using applet version: 1.0.0.1416

                 

                 

                12:56:06.883 I VSCORE Version: 15.7.0.601.12

                12:56:07.109 I This program is not expired.

                12:56:07.111 I Windows Version:  Windows Workstation 6.1 Enterprise x64

                12:56:07.112 I Windows Release:  Windows 7 Enterprise x64

                12:56:07.252 I Found McAfee Agent Version 5.0.6.220.

                12:56:07.272 I Found Host Intrusion Prevention Version 8.0.0.4480.

                12:56:07.273 E HIP 8.0 Patch 10 is unsupported.

                12:56:07.357 I Found: CMNUPD__3000

                12:56:07.357 I Found: EPOAGENT3000

                12:56:07.358 I Found: EPOAGENT3000META

                12:56:07.358 I Found: HOSTIPS_8000

                12:56:07.359 I Found: PCR_____1000

                12:56:07.360 I Found: SIR_____1000

                12:56:07.360 I Found: SYSPROPS1000

                12:56:07.361 S Found other McAfee Products, did not clean-up McAfee registry and directories.

                12:56:07.363 S HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\MFERemoval, Finish Data: 1 (previous data: ) set.

                12:56:07.364 S HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\MFERemoval, HIP Data: 1 (previous data: ) set.

                Exit: SUCCESS

                 

                What does it mean?

                HIP 8.0 Patch 10 is unsupported.

                • 5. Re: How do I download  and run MCPR?
                  mrprzem0

                  Hi all,

                   

                  MFERemoval100.exe in version 1.0.0.1526 is available.

                  NOTE: If running syscore 15.7 or higher, you can only remove all products.   It will only run with the product switch /all.

                   

                  Cheers,

                  Przemo