2 Replies Latest reply: Aug 11, 2010 2:08 AM by smalldog RSS

    McAfee Common Framework returned error fffff95b @ 2

      I am unable to complete the UPDATE NOW, on my VirusScan ENTERPRISE 8.7.0i

       

      Error msg:  FAILED TO INITIALIZE COMMON UPDATER SUBSYSTEM.  MAKE SURE THE MCAFEE FRAMEWORK SERVICE IS RUNNING.  MCAFEE COMMON FRAMEWORK RETURNED ERROR fffff95b @2.

       

      ~~~System: ACER / Genuine Intel(R) CPU U2300 @1.20 GHZ / Windows 7 HOME Premium / 2.00 GB~~~~        

       

      Steps that I have followed so far, with no luck:

       

      Step 1 - Allow McAfee services to be stopped (applies to VSE 8.5i and later)

      1. Click Start, Programs, McAfee, VirusScan Console.
      2. Right-click on Access Protection and select Properties.
      3. Deselect Prevent McAfee services from being stopped.
      4. Click Apply.
      5. Close VirusScan Console.
      Step 2 - Stop the Framework service
      1. Click Start, Run, type services.msc and click OK.
      2. Right-click the McAfee Framework Service and select Stop.
      3. Close the Services window.
         

      Step 3 - Register all the DLLs in the Common Framework directory

      1. Click Start, Run, type CMD and click OK.
      2. Type the appropriate command below and press ENTER:

        For VirusScan Enterprise 8.5i and later: cd \Program Files\McAfee\Common Framework
        For VirusScan Enterprise 8.0i: cd \Program Files\Network Associates\Common Framework

        NOTE: The  above are default installation directories. If you specified a  different directory during installation, use that location instead.

      3. To re-register the files, type the following command and press ENTER:
        for %m in (*.dll) do regsvr32 /s %m

      4. Wait for the DLL registrations to take place.
      Step 4 - Register all the DLLs in %SystemRoot%\System32

      Some of the shared McAfee DLLs are located in the %SystemRoot%\System32 folder.
      1. To navigate to the System 32 folder, type the following command and press ENTER:
        CD %SystemRoot%\System32
      2. To register all the files in the System32 folder, type the following command and press ENTER:
        for %m in (*.dll) do regsvr32 /s %m
      3. Wait for the DLL registrations to take place, then close the command prompt window.
      Step 5 - Restart the McAfee Framework Service
      1. Click Start, Run, type services.msc, and click OK.
      2. Right-click the McAfee Framework Service and select Start.
      3. Close the Services window.
      4. Initiate an AutoUpdate. ------ ******* THIS PART OF STEP # 5, STILL GAVE ME THE ERROR MSG LISTED ABOVE again!!!******

       

      Step 6 - Do not allow McAfee services to be stopped (applies to VSE 8.5i and later)

       

      1. Click Start, Programs, McAfee, VirusScan Console.
      2. Right-click on Access Protection and select Properties.
      3. Select Prevent McAfee services from being stopped.
      4. Click Apply.
      5. Close VirusScan Console.

       

       

      If anyone can offer any other suggestion - PLEASE DO!

      THANK YOU!