Did you follow full "Endpoint Encryption Apache Web Recovery.pdf"?
Especially step 2, 3 and 4? Double check other settings too: httpd.conf settings are very important.
I checked all the settings in the httpd.conf file and the httpd-ssl.conf. However, I cannot find either of the files in steps 3 and 4 , other than ones that were installed by default. Are there supposed to be copies of "SbCgi.cgi" and "SbWebRec.dll" other than the ones that came with EEM? and in fact, I should note that I got the WebCgi folder from the "Custom" directory of the EEM install, not from any file called "McAfee Apache Webrecovery524.zip" as noted in step 1.
Yes, "Custom" folder shoul be used instead of wrongly documented zip file.
Please post your "conf\httpd.conf" and "conf\extra\httpd-ssl.conf" files.
Victim of my own haste. In reviewing the httpd.conf file, I overlooked a line. I didn't add "default.htm" to the DirectoryIndex line.
Thanks for making me proofread my work!