Please Note that the error messages do not present themselves until after both times I applied the update.
Everything was working fine this morning (getting online, no problems) until after this update
Windows 7 Home Premium 32 bit
Can you post me with a screen shot of your security center interface .
McAfee Online Community Moderator
Though not the same as my (as yet unresolved) issue with being unable to boot my system with the new version installed, it does seem to point to a network driver issue? (Spoken as a totally non-technical home user...)
Having twice installed the new version, with complete uninstall/cleanup/reboot at all the usual points, the end result (at least the 2nd time, since the 1st time was an in-place upgrade) was a seemingly perfectly installed McAfee 2010 and a computer which could only boot into SAFE MODE.
Safe mode with networking -> BSOD and a "driver-IRQL-not-less-or-equal" error message before it and the stop code disappeared.
Normal mode boot -> just a BLACK SCREEN at a point after the Windows logo appears, but before the login screen.
Complete removal of the McAfee from the system restores the computer to completely normal booting and behavior. TWICE.
That is where I am now: computer is fine, so long as there is no McAfee 2010.
FWIW my OS, BIOS and drivers are all up to date on my system.
I wish someone from McAfee with high-level engineering expertise could review the event logs and other data on my system to try to determine what the problem is, in order to fix it.
I recall seeing a thread about this sort of issue at another security software forum a few months ago, and it related to the network drivers.
I do have an ominous feeling that, now that the Dell Partner McAfee updates are being pushed out, that the sluice gates might be about to open, as I cannot honestly believe there is something unique with my system to cause this problem.
Anyway, I'll go back to my thread now. Didn't mean to confuse things...
Yes we have struck the same issue. I have had to force shutdown and run recovery to get machine working again. Basically I am ignoring the "restart machine for changes to take affect" message until we can resolve. We are on Windows 7 as well.
ok, I think I have sorted out our machines issue of freezing. If you have microsoft windows defender running also (we did and didn't realise this was conflicting with Mcafee). Unistall it and then restart your machine. The update then loaded correctly and it seems to have resolved our issue. :-)