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Lets try this again Go to Add/remove programs and uninstall and reboot the computer. Go to Useful Links at the tiop of this page and run the MCPR rremoval tool to clean out any remaining traces of McAfee that might still remain and reboot again. Run the preinstall tool found in the link.
Reboot again and then download and install your software
Let us know how this works for you and good luck
thanks for the reply
i have done all those steps twice
but i m facing the same problem
even after one hour its just going on running but the software is not installing
May I know how is the computer connected to internet ? (dsl/cable/wireless)
Please provide me with a screen shot of the installation screen
McAfee Online Community Moderator
In addition to the above, you shall also try the following:
1. Make sure there are no other security programs installed in your computer - If yes, uninstall it
2. Check for Windows Update and install all the important updates
Reboot the computer and re-try the installation....
The issue is with the temporary Internet files, Open Internet properties window and select Delete button, make sure that you uncheck the option "Preserve Favorites website date" and then select Delete button. Once the files are removed select Ok and close the Internet Properties window. Then try to install McAfee from website account.