1 2 Previous Next 10 Replies Latest reply on Aug 10, 2010 7:17 AM by bostjanc

    Update Now button

    bostjanc

      Greetings.

      We use epo 4.5 on server... Clients use Viruscan 8.7

       

      I wanted to push the update dat files on all the systems.

       

      QUESTION 1:

      After I mark all the systems in our organization and choose update now I recieve at the top:

      140 system marked... 123 of them does not support update now. How come 123 system does not support Update Now and how can I correct this?

       

       

      QUESTION 2:

       

      I would also like to push any patches if users don't already have them. Strange I can only select Viruscan 8.5 and not 8.7

       

       

      Patches and service packs:

       

      How can I solve this?

       

      QUESTION 3:

      I know that EPO auto-updates itself wit DAT. How and where do I update Client software (Viruscan 8.7) with newest patches/extension/etc/etc?

       

       

      Message was edited by: bostjanc on 8/9/10 11:19:39 AM GMT+01:00
        • 1. Re: Update Now button
          kink80

          QUESTION 1:

          Which version of McAfee Agent are your clients using? The Update Now functionality was available starting with McAfee Agent 4.5.

           

          QUESTION 2:

          Are you sure that you have VirusScan 8.7 and extensions checked in to ePO?

           

          QUESTION 3:

          If you are asking how to get the newest patches and service packs for clients into the ePO server, then you have to download them from McAfee's web site and check them in to your ePO server. If you are asking about how to update your clients with the latest patches you could set up a Client Task to accomplish this for all of your machines.

          • 2. Re: Update Now button
            bostjanc

            1. All the users should be using Mcafee Agent 4.5, soo that's why it sounded strange to me when wizard said that soo many pcs are not able to do the update now... have no idea

             

            2. viruscan extensions are available where? are they in the zip file on this link: https://secure.nai.com/apps/downloads/

            • 3. Re: Update Now button
              bostjanc

              Under extensions I have... If I click update now, why is there only 8.5 available?

               

              Name:AntiSpyware Enterprise Module 8.5
              Version:8.5.0.130
              Installed by:admin - November 8, 2009 11:54:37 AM CET
              Status:Installed
              Requires:VirusScan Enterprise 8.5
              Details:
              Modules:
              VSEMAS850000Running
              Remove
              Name:AntiSpyware Enterprise Module 8.7
              Version:8.7.0.106
              Installed by:admin - November 8, 2009 11:54:42 AM CET
              Status:Installed
              Requires:VirusScan Enterprise 8.7
              Details:
              Modules:
              VSEMAS870000Running
              Remove
              Name:VirusScan Enterprise 8.0
              Version:8.0.0.182
              Installed by:admin - January 12, 2009 1:43:20 PM CET
              Status:Installed
              Requires:
              Details:
              Modules:
              VIRUSCAN8000Running
              Remove
              Name:VirusScan Enterprise 8.5
              Version:8.5.0.202
              Installed by:admin - November 8, 2009 11:54:27 AM CET
              Status:Installed
              Requires:
              Details:
              Modules:
              VIRUSCAN8600Running
              Remove
              Name:VirusScan Enterprise 8.7
              Version:8.7.0.185
              Installed by:admin - April 26, 2010 10:07:12 AM CEST
              Status:Installed
              Requires:
              Details:
              Modules:
              VIRUSCAN8700Running
              Remove
              Name:VirusScan Enterprise Reports
              Version:1.1.0.149
              Installed by:admin - April 26, 2010 10:07:18 AM CEST
              Status:Installed
              Requires:
              Details:
              Modules:
              VIRUSCANREPORTSRunning
              Remove

              • 4. Re: Update Now button
                JoeBidgood

                Q2:  Products are only displayed in this list if a patch or hotfix is available for them - so for VSE 8.7 to show up, you would have to check a patch or hotfix for 8.7 into the master repository.

                 

                Q3: Extensions don't get applied to client machines, only to the server: checking them in is a manual process.  Patches and hotfixes can be applied to client machines by update tasks: once a patch is checked in you can create an update task to apply the patch (or you can create an "all products" update task which will update everything it finds on the client machine.)

                 

                HTH -

                 

                Joe

                • 5. Re: Update Now button
                  bostjanc

                  If your answer to question 2 is right, why do i have then in repository this (look down), and not been able to select any of this if i click update now

                   

                  VirusScan Enterprise
                  OK
                  Install
                  8.7.0
                  570
                  Neutral
                  Aug 10, 2010 12:05:14 PM CEST
                  McAfee
                  Current
                  Delete
                  VirusScan Enterprise
                  OK
                  Hot Fix
                  8.7.0
                  517265
                  Neutral
                  Nov 19, 2009 2:02:44 PM CET
                  McAfee
                  Current
                  Delete
                  VirusScan Enterprise
                  OK
                  Hot Fix
                  8.7.0
                  2
                  Neutral
                  Nov 8, 2009 12:41:32 PM CET
                  McAfee
                  Current
                  Delete
                  VirusScan Enterprise
                  OK
                  Language Pack
                  8.7.0
                  Neutral
                  Current
                  Delete
                  VirusScan Enterprise
                  OK
                  Language Pack
                  8.5.0
                  Neutral
                  Current

                  • 6. Re: Update Now button
                    JoeBidgood

                    I'm not sure... I've just done a quick test and both 8.5 and 8.7 are shown correctly. I would recommend removing all VSE packages, patchs and hotfixes from the master repo, then checking in the latest VSE package again followed by any patches or hotfixes that you still require - does that cause the products to appear in the update list correctly?

                     

                    HTH -

                     

                    Joe

                    • 7. Re: Update Now button
                      bostjanc

                      I have deleted everything which applies to viruscan in the master repository.... and check in package (the latest downloaded viruscan 8.7 zip), and now i dont even have 8.5 packages to update.

                       

                      Patches and service packs:

                       

                       

                      Message was edited by: bostjanc on 8/10/10 1:06:40 PM GMT+01:00
                      • 8. Re: Update Now button
                        JoeBidgood

                        OK - probably because the language packs are not there. Can you post a list of the entire contents of the master repository?

                         

                        Thanks -

                         

                        Joe

                        • 9. Re: Update Now button
                          bostjanc
                          Anti-Spam Engine for Windows
                          OK
                          SpamEngine
                          2.2.0
                          9286
                          Neutral
                          Jul 7, 2010 3:00:57 AM CEST
                          McAfee
                          Current
                          Delete
                          Buffer Overflow DAT for VirusScan Enterprise
                          OK
                          DAT
                          499
                          Neutral
                          Apr 15, 2010 2:59:40 AM CEST
                          McAfee
                          Current
                          Buffer Overflow DAT for VirusScan Enterprise
                          OK
                          DAT
                          493
                          Neutral
                          Apr 15, 2010 2:59:40 AM CEST
                          McAfee
                          Previous
                          DAT
                          OK
                          DAT
                          6069.0000
                          Neutral
                          Aug 10, 2010 3:00:57 AM CEST
                          McAfee
                          Current
                          DAT
                          OK
                          DAT
                          6068.0000
                          Neutral
                          Aug 10, 2010 3:00:54 AM CEST
                          McAfee
                          Previous
                          Engine
                          OK
                          Engine
                          5400.1158
                          4778
                          Neutral
                          Nov 19, 2009 4:59:51 AM CET
                          McAfee
                          Current
                          Engine
                          OK
                          Engine
                          5301.4018
                          4498
                          Neutral
                          Nov 19, 2009 4:59:50 AM CET
                          McAfee
                          Previous
                          ePO Agent Key Updater
                          OK
                          Plugin
                          4.5.0
                          Neutral
                          Jul 2, 2010 6:49:53 PM CEST
                          VINCENT
                          Current
                          ePO-MVT Content
                          OK
                          MVTContentUpdate
                          1.0.3
                          8
                          Neutral
                          Mar 25, 2010 2:59:34 AM CET
                          McAfee
                          Current
                          Delete
                          Host Intrusion Prevention Content
                          OK
                          DAT
                          7.0.0
                          3297
                          Neutral
                          Jul 14, 2010 3:01:00 AM CEST
                          McAfee
                          Current
                          Host Intrusion Prevention Content
                          OK
                          DAT
                          7.0.0
                          3248
                          Neutral
                          Jul 14, 2010 3:00:59 AM CEST
                          McAfee
                          Previous
                          Linux Engine
                          OK
                          Engine
                          5400.1158
                          4778
                          Neutral
                          Nov 19, 2009 4:59:40 AM CET
                          McAfee
                          Current
                          Linux Engine
                          OK
                          Engine
                          5301.4018
                          4498
                          Neutral
                          Nov 19, 2009 4:59:40 AM CET
                          McAfee
                          Previous
                          Mac Engine
                          OK
                          Engine
                          5400.1158
                          4778
                          Neutral
                          Nov 19, 2009 4:59:46 AM CET
                          McAfee
                          Current
                          Mac Engine
                          OK
                          Engine
                          5301.4018
                          4498
                          Neutral
                          Nov 19, 2009 4:59:45 AM CET
                          McAfee
                          Previous
                          McAfee Agent for Windows
                          OK
                          Install
                          4.5.0
                          1270
                          English
                          Nov 8, 2009 12:42:34 PM CET
                          McAfee
                          Current
                          MER for ePO
                          OK
                          Service Pack
                          2.2.0
                          1057
                          Neutral
                          Aug 4, 2010 2:59:38 AM CEST
                          McAfee
                          Current
                          Delete
                          Rogue System Sensor
                          OK
                          Install
                          4.5.0
                          937
                          English
                          Jul 2, 2010 6:49:59 PM CEST
                          McAfee
                          Current
                          Delete
                          SuperDAT
                          OK
                          Super DAT
                          2.2
                          Neutral
                          Current
                          VirusScan Enterprise
                          OK
                          Install
                          8.7.0
                          570
                          Neutral
                          Aug 10, 2010 2:01:16 PM CEST
                          McAfee
                          Current
                          Delete
                          1 2 Previous Next