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    Virus protection installation problems

      I have an older Toshiba laptop with no current virus protection. I have a free Macafee virus protection download through my company using a special grant number. So far, I have not been able to successfully download the software and have gotten a number of warnings. After trying to download, one message said Please activate subscription (which I could not do), another said "one or more problems cannot be fixed because of an error. I also tried the virtual technician that said there were two problems, but they were fixed. When it still wouldn't run, I did the virtual tech again which said again there were two problems which were fixed. Incidentally, the M icon has an x through it at the bottom of the screen. Is this problem fixable?

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