From your previous posts I gather you are using Enterprise products and this is the Consumer/Home products area.
If this is about VirusScan Enterprise I think you possibly need to post a new thread here: https://community.mcafee.com/community/business/system/vse
Thanks Ex_Brit. I created a new one since it didn't look like this thread had all the info I put in there (that's weird), thanks for letting me know!
You're welcome and good luck.