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Underscores apply only to __vmware_user__ account. For helpdesk you should have:
<SafeBoot> <SetSbPwd> <Exclusions> <User name="__vmware_user__" /> <User name="ASPNET" /> <User name="HelpAssistant" /> </Exclusions> </SetSbPwd> </SafeBoot>
Thank you, I appreciate it.
So, why does vmware have the _User ?
because that's the actual name of the user?