1 Reply Latest reply on Jul 30, 2010 6:23 AM by Tristan

    Faulty Ram caused GEM/DAT/SuperDAT installation failure

    Tristan

      Not a help request just a posting to let everyone know my recent experience (and hopefully it might help someone out in the future)

       

      I've been liaising the McAfee technical support with a problem with one of my computers where it was regularly failing to install the incremental GEM updates and then attempting to install the 60Mb avvXXXX-dat.zip (and sometimes failing that).

       

      After 2 wipes and re-installs the problem still persisted. In the end i decided to test the hardware, low and behold MEMTEST picked up on a number of errors up in one of the RAM modules.

       

      I replaced the module and so far everything is fine.

       

      I can only assume that as VSE/Framework service was extracting the compressed DATs in RAM and the memory fault would cause checksum errors and then this would cause the update to fail.

       

       

      Message was edited by: Tristan on 30/07/10 12:24:15 IST