5 Replies Latest reply on Jul 29, 2010 11:14 AM by SafeBoot

    SBTrayManager isn't working

      Have a Win 7 64bit laptop with EEPC 5.2.3 and the Tray Manager icon appears corrupt. When I right click it instead of the normal menu options "Synchronize, Show Status, etc..." all I get is "Send Support Information" and if I click that all I get is an error message "The system cannot find the file specified". The device still seems to be checking in with the server at it's regular interval but I cannot bring up the status window or synch from the workstation side. Any ideas on how to repair this short of uninstalling/reinstalling the product?