1 Reply Latest reply on Jul 30, 2010 9:28 AM by DMRSA

    MyAvert Check failing - The Log says otherwise!

      Can someone look at this log for me please.  As far as I can see the check to MyAvert should be working fine but since I upgraded from ePO 4.0 to ePO 4.5 patch 3 this hasn't worked.  No Firewall Rules have changed and as the log shows ePO seems to be downloading information BUT there is a big red FAILED next to the check.

      Any help would be appreciated!

       

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      20100729085613    X    #4196    SiteMgr     Constructing CSiteMgr()
      20100729085613    X    #4196    SiteMgr     SiteManager FinalConstruct() called
      20100729085613    X    #4196    SiteMgr     CServerKeyManager::LoadKeys
      20100729085613    X    #4196    SiteMgr     Key E:\McAfee\EPOLIC~1\DB\Keystore\rpmcafee.zip loaded, hash = =
      20100729085613    X    #4196    SiteMgr     Key E:\McAfee\EPOLIC~1\DB\Keystore\rpmcafeesia.zip loaded, hash = =
      20100729085613    X    #4196    SiteMgr     Key E:\McAfee\EPOLIC~1\DB\Keystore\smspcsdap040.zip loaded, hash = =
      20100729085613    I    #4196    SiteMgrWrap    Created instance of Site Manager
      20100729085613    X    #4196    DAL         DAL2_CConnection::GetConnection: Available = 0
      20100729085613    X    #4196    DAL         Executing: SELECT * FROM [dbo].[EPOServerInfo]
      20100729085613    X    #4196    DAL         DAL2_CConnection::ReleaseConnection: Available = 1
      20100729085613    I    #4196    SiteMgr     SetEPOMode: SiteMgr enter ePO mode, server=server, port=8443, EPOUser=, Password=********
      20100729085613    X    #4196    SiteMgr     Entering DALInit()
      20100729085613    I    #4196    SiteMgr     DALInit: Connected to DAL successful
      20100729085613    X    #4196    DAL         DAL2_CConnection::GetConnection: Available = 0
      20100729085613    X    #4196    DAL         Executing: SELECT * FROM [dbo].[EPOServerInfo]
      20100729085613    X    #4196    DAL         DAL2_CConnection::ReleaseConnection: Available = 1
      20100729085613    I    #4196    SiteMgr     SetEPOMode: Set ePO mode successful
      20100729085613    I    #4196    SiteMgr     GeneralInetRequestThreadProc: GeneralInetRequest thread started
      20100729085613    I    #4196    SIM_InetMgr    Starting download session for url myavert.avertlabs.com:8801
      20100729085613    X    #4196    DAL         DAL2_CConnection::GetConnection: Available = 0
      20100729085613    X    #4196    DAL         Executing: SELECT TOP 1 * FROM EPORepositoryProxy
      20100729085613    X    #4196    DAL         DAL2_CConnection::ReleaseConnection: Available = 1
      20100729085613    X    #4196    DAL         DAL2_CConnection::GetConnection: Available = 0
      20100729085613    X    #4196    DAL         Executing: SELECT * FROM [dbo].[EPORepositoryProxyExclusionList] WHERE [ProxyID] = 1
      20100729085613    X    #4196    DAL         DAL2_CConnection::ReleaseConnection: Available = 1
      20100729085613    X    #4196    NAINET      CServerKeyManager::LoadKeys
      20100729085613    X    #4196    NAINET      Key E:\McAfee\EPOLIC~1\DB\Keystore\sllegacy.zip loaded, hash ==
      20100729085613    X    #4196    NAINET      Key E:\McAfee\EPOLIC~1\DB\Keystore\server.zip loaded, hash = =
      20100729085613    I    #4196    naInet      HTTP Session initialized
      20100729085613    I    #4196    naInet      Connecting to HTTP Server in socket-mode
      20100729085613    I    #4196    naInet      Connecting to Real Server: myavert.avertlabs.com on port: 8801
      20100729085613    X    #4196    naInet      Socket created, Handle 7932
      20100729085613    I    #4196    naInet      Connected to Real Server: myavert.avertlabs.com on port: 8801. No Proxy used!
      20100729085613    X    #4196    naInet      Socket getting closed, Handle 7932
      20100729085613    I    #4196    SIM_InetMgr    Started download session 1 for site myavert.avertlabs.com:8801
      20100729085613    I    #4196    SiteMgr     GeneralInetRequestThreadProc: Downloading /reportservice.asmx
      20100729085613    I    #4196    SIM_InetMgr    Downloading file reportservice.asmx from session 1, LocalDir=C:\WINDOWS\TEMP\nai2A83.tmp\00000000, RemoteDir=
      20100729085613    I    #4196    naInet      Open URL: http://myavert.avertlabs.com:8801/reportservice.asmx
      20100729085613    I    #4196    naInet      Trying to download using windows socket library
      20100729085613    I    #4196    naInet      Connecting to Real Server: myavert.avertlabs.com on port: 8801
      20100729085614    X    #4196    naInet      Socket created, Handle 7932
      20100729085614    I    #4196    naInet      Connected to Real Server: myavert.avertlabs.com on port: 8801. No Proxy used!
      20100729085614    I    #4196    naInet      Sending HTTP GET Request Header. No Authentication used
      20100729085614    I    #4196    naInet      Sending HTTP POST Request Body.
      20100729085614    X    #4196    naInet      Response Header: HTTP/1.1 200 OK20100729085614    I    #4196    naInet      HTTP Server returned success, HTTP return code: HTTP/1.1 200 OK20100729085614    X    #4196    naInet      Response Header: Connection: close20100729085614    X    #4196    naInet      Response Header: Date: Thu, 29 Jul 2010 07:55:13 GMT20100729085614    X    #4196    naInet      Response Header: Server: Microsoft-IIS/6.020100729085614    X    #4196    naInet      Response Header: X-Powered-By: ASP.NET20100729085614    X    #4196    naInet      Response Header: X-AspNet-Version: 1.1.432220100729085614    X    #4196    naInet      Response Header: Cache-Control: private, max-age=020100729085614    X    #4196    naInet      Response Header: Content-Type: text/xml; charset=utf-820100729085614    X    #4196    naInet      Response Header: Content-Length: 803920100729085614    X    #4196    naInet      Response Header: 20100729085614    I    #4196    naInet      Downloading a file of total size: 8039, content-length: 0, Date: Thu, 29 Jul 2010 07:55:13 GMT
      20100729085614    X    #4196    nainet      Bytes downloaded this time: 775 , Bytes Downloaded so far : 775
      20100729085614    X    #4196    nainet      Bytes downloaded this time: 1896 , Bytes Downloaded so far : 2671
      20100729085614    X    #4196    nainet      Bytes downloaded this time: 1460 , Bytes Downloaded so far : 4131
      20100729085614    X    #4196    nainet      Bytes downloaded this time: 1460 , Bytes Downloaded so far : 5591
      20100729085614    X    #4196    nainet      Bytes downloaded this time: 1460 , Bytes Downloaded so far : 7051
      20100729085614    X    #4196    nainet      Bytes downloaded this time: 988 , Bytes Downloaded so far : 8039
      20100729085614    X    #4196    naInet      Socket getting closed, Handle 7932
      20100729085614    I    #4196    SIM_InetMgr    Downloaded file reportservice.asmx successfully in session 1
      20100729085614    X    #4196    naInet      Socket getting closed, Handle -1
      20100729085614    X    #4196    NAINET      CServerKeyManager::UnloadKeys
      20100729085614    I    #4196    naInet      HTTP Session closed
      20100729085614    I    #4196    naInet      ------------------------------------------------------------
      20100729085614    I    #4196    SIM_InetMgr    Session 1 ended, result=1
      20100729085614    I    #4196    SiteMgr     GeneralInetRequestThreadProc: GeneralInetRequest thread ended
      20100729085614    x    #4196    SiteMgr     SiteMgr main control final release...
      20100729085614    X    #4196    SiteMgr     CServerKeyManager::UnloadKeys

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