Please open a Service Request to pursue this.
To find the appropriate telephone number to contact McAfee Technical Support, go to: http://www.mcafeesecurity.com/us/contact/home.htm. Non US customers select your country from the list of Worldwide Offices.
Alternatively, log a case in the Service Portal via https://mysupport.mcafee.com. See KB56409 for instructions on creating a case in the ServicePortal.