1 Reply Latest reply on Jul 26, 2010 9:14 PM by ashjackson

    epo 3.6.1 not updating engines & dats on VS Enterprise 8 correctly

      we are currently running epo 3.6.1 and manging about 300 VS Enterprise 8 clients.

       

      The updates arent correctly updating the engine and dats on all the computers, on the ePO server itself it says shows the following:

       

      available engine - 5400.1158

      current engine - 5400.1158

      current DAT - 6055

      available DAT - 6055

       

      However on all of the clients do not reflect this and have a mix of the following client versions. clients will have one of those following versions:

       

      Engine 5400

      DAT 5937

       

      or

       

      Engine 5300

      DAT 5443

       

      If i run a manual update from the client, the update completes with no errors however the DAt and Engine do not change. I checked the logs to see if its failing anywhere and this is an extract from the log:

       

      Starting VirusScan task: AutoUpdate
      Starting update session.
      Checking update packages from repository ePO_LR-MEL-VC1.
      Initializing update...
      Verifying catalog.z.
      Extracting catalog.z.
      Loading update configuration from: Catalog.xml
      Update Finished
      Closing the update session.
      Starting VirusScan task: AutoUpdate
      Starting update session.
      Checking update packages from repository ePO_LR-MEL-VC1.
      Initializing update...
      Verifying catalog.z.
      Extracting catalog.z.
      Loading update configuration from: Catalog.xml
      Update Finished
      Closing the update session.

       

      Is there a hot fix or an update i need to have on the ePO server, is this a known issue???

       

      cheers,

       

      ash