2 Replies Latest reply on Jul 26, 2010 6:54 PM by TK45

    [ffffffff] error is recorded in SbClientLog.txt.

    TK45

      Hi,

       

      I have faces a strange problem... I upgraded a clinet machine from EEPC v5.1.0 to EEPC v5.2.2.

      In that time, I found Error [ffffffff] is recorded in SbClinetLog.txt.

       

      Do anyone have any info about this error? I would like to know the root causes of this error.

      SbClientLog.txt is following. Error [ffffffff] appears at bottom of the logs.

       

      2010/07/21 8:54:57 ------------------------------------------------------------------------------- ------
      2010/07/21 8:54:57 Starting SafeBoot Client Manager (v5.1.0)
      2010/07/21 8:54:59 Starting remote access server on port 5556
      2010/07/21 8:54:59 Starting synchronization
      2010/07/21 8:54:59 Applying cryption changes
      2010/07/21 8:55:00 SbFs total space = 20879360 bytes (19.91 MB)
      2010/07/21 8:55:00 SbFs free space = 13699072 bytes (13.06 MB)
      2010/07/21 8:55:01 Connecting to database: "********"
      2010/07/21 8:55:01 Address=***.***.***.***
      2010/07/21 8:55:01 Port=5555
      2010/07/21 8:55:01 Authenticate=Yes
      2010/07/21 8:55:02 Checking for machine configuration updates
      2010/07/21 8:55:02 Updating machine configuration
      2010/07/21 8:55:03 Checking for user updates
      2010/07/21 8:55:03 Checking for token data updates
      2010/07/21 8:55:03 Updating local token data with database changes for user (ID=0000006e)
      2010/07/21 8:55:03 Updating database token data with local changes for user (ID=0000090e)
      2010/07/21 8:55:04 Checking for SSO updates
      2010/07/21 8:55:04 Updating local SSO info with database changes for user (ID=0000006e)
      2010/07/21 8:55:04 Updating database SSO info with local changes for user (ID=0000090e)
      2010/07/21 8:55:04 Checking for hashes updates
      2010/07/21 8:55:04 Transferring local audit information to database
      2010/07/21 8:55:07 Checking for file updates
      2010/07/21 8:55:08 Downloading update for file "Locale.INI"
      2010/07/21 8:55:09 Downloading update for file "0809.STR"
      2010/07/21 8:55:09 Downloading update for file "0809_E.MAP"
      2010/07/21 8:55:09 Downloading update for file "0809_OSK.XML"
      2010/07/21 8:55:10 Downloading update for file "20409_E.MAP"
      2010/07/21 8:55:10 Downloading update for file "20409_OSK.XML"
      2010/07/21 8:55:11 Downloading update for file "11009_E.MAP"
      2010/07/21 8:55:11 Downloading update for file "11009_OSK.XML"
      2010/07/21 8:55:11 Downloading update for file "0452_OSK.XML"
      2010/07/21 8:55:12 Downloading update for file "0452_E.MAP"
      2010/07/21 8:55:12 Downloading update for file "10409_E.MAP"
      2010/07/21 8:55:13 Downloading update for file "10409_OSK.XML"
      2010/07/21 8:55:14 Downloading update for file "11809_E.MAP"
      2010/07/21 8:55:14 Downloading update for file "11809_OSK.XML"
      2010/07/21 8:55:14 Downloading update for file "1809_E.MAP"
      2010/07/21 8:55:15 Downloading update for file "1809_OSK.XML"
      2010/07/21 8:55:16 Downloading update for file "Graphics.ini"
      2010/07/21 8:55:16 Downloading update for file "Locale.ini"
      2010/07/21 8:55:16 Downloading update for file "0411.str"
      2010/07/21 8:55:17 Downloading update for file "0411.str"
      2010/07/21 8:55:17 Downloading update for file "0411_E.MAP"
      2010/07/21 8:55:18 Downloading update for file "0411_OSK.XML"
      2010/07/21 8:55:18 Downloading update for file "0511.MAP"
      2010/07/21 8:55:19 Downloading update for file "Token_01000000.XML"
      2010/07/21 8:55:20 Downloading update for file "SBClientStatus.lng"
      2010/07/21 8:55:21 Downloading update for file "SBUILib.LNG"
      2010/07/21 8:55:21 Downloading update for file "SBClientHelper.LNG"
      2010/07/21 8:55:22 Downloading update for file "SBCredProv.LNG"
      2010/07/21 8:55:23 Downloading update for file "SBErrors.XML"
      2010/07/21 8:55:23 Downloading update for file "SBSetup_0011.LNG"
      2010/07/21 8:55:24 Downloading update for file "Graphics.ini"
      2010/07/21 8:55:24 Downloading update for file "8.pbf"
      2010/07/21 8:55:25 Downloading update for file "12.pbf"
      2010/07/21 8:55:26 Downloading update for file "8B.pbf"
      2010/07/21 8:55:27 Downloading update for file "Locale.ini"
      2010/07/21 8:55:28 Downloading update for file "Locale.ini"
      2010/07/21 8:55:28 Downloading update for file "Graphics.ini"
      2010/07/21 8:55:29 Downloading update for file "Tahoma8.pbf"
      2010/07/21 8:55:30 Downloading update for file "Tahoma18B.pbf"
      2010/07/21 8:55:31 Downloading update for file "Tahoma12B.pbf"
      2010/07/21 8:55:31 Downloading update for file "Tahoma8B.pbf"
      2010/07/21 8:55:32 Downloading update for file "Logonbanner.png"
      2010/07/21 8:55:32 Downloading update for file "Recovery.png"
      2010/07/21 8:55:33 Downloading update for file "Options.png"
      2010/07/21 8:55:33 Downloading update for file "Bar.png"
      2010/07/21 8:55:34 Downloading update for file "Middle.png"
      2010/07/21 8:55:35 Downloading update for file "Stripe.png"
      2010/07/21 8:55:35 Downloading update for file "Bar.png"
      2010/07/21 8:55:36 Downloading update for file "Middle.png"
      2010/07/21 8:55:36 Downloading update for file "Stripe.png"
      2010/07/21 8:55:37 Downloading update for file "Bar.png"
      2010/07/21 8:55:37 Downloading update for file "Middle.png"
      2010/07/21 8:55:38 Downloading update for file "Stripe.png"
      2010/07/21 8:55:39 Downloading update for file "SbPreInstall.dll"
      2010/07/21 8:55:39 Downloading update for file "BootCode.bin"
      2010/07/21 8:55:40 Downloading update for file "SafeBoot.sys"
      2010/07/21 8:55:40 Downloading update for file "SafeBoot.sys"
      2010/07/21 8:55:42 Downloading update for file "RsvLock.sys"
      2010/07/21 8:55:43 Downloading update for file "SbFsLock.sys"
      2010/07/21 8:55:43 Downloading update for file "SbFlop.sys"
      2010/07/21 8:55:46 Downloading update for file "SbPrcCtl.sys"
      2010/07/21 8:55:46 Downloading update for file "SbExcludedSectors.srg"
      2010/07/21 8:55:47 Downloading update for file "NtDrvs.srg"
      2010/07/21 8:55:48 Downloading update for file "SbClientManager.exe"
      2010/07/21 8:55:49 Downloading update for file "SbClientStatus.dll"
      2010/07/21 8:55:49 Downloading update for file "SbClientSupportInfoPlugin.dll"
      2010/07/21 8:55:50 Downloading update for file "SbGina.dll"
      2010/07/21 8:55:50 Downloading update for file "SbGinaLib.dll"
      2010/07/21 8:55:51 Downloading update for file "SbGina.ini"
      2010/07/21 8:55:51 Downloading update for file "SafeBoot.scr"
      2010/07/21 8:55:52 Downloading update for file "SbAlg.dll"
      2010/07/21 8:55:52 Downloading update for file "SbAlg.dlm"
      2010/07/21 8:55:53 Downloading update for file "SbAlg.sys"
      2010/07/21 8:55:54 Downloading update for file "SbComms.dll"
      2010/07/21 8:55:55 Downloading update for file "SbUiLib.dll"
      2010/07/21 8:55:56 Downloading update for file "SbFileDb.dll"
      2010/07/21 8:55:56 Downloading update for file "SbXferDb.dll"
      2010/07/21 8:55:57 Downloading update for file "SbDbMgr.dll"
      2010/07/21 8:55:57 Downloading update for file "SbGroupObj.dll"
      2010/07/21 8:55:58 Downloading update for file "SbFileObj.dll"
      2010/07/21 8:55:58 Downloading update for file "SbMachineObj.dll"
      2010/07/21 8:55:59 Downloading update for file "SbUserObj.dll"
      2010/07/21 8:55:59 Downloading update for file "SbHashesObj.dll"
      2010/07/21 8:56:00 Downloading update for file "SbSetup.exe"
      2010/07/21 8:56:00 Downloading update for file "SbErrors.xml"
      2010/07/21 8:56:01 Downloading update for file "SbTokenPwd.dll"
      2010/07/21 8:56:02 Downloading update for file "SbTokenPwd.dlm"
      2010/07/21 8:56:03 Downloading update for file "SbNp.dll"
      2010/07/21 8:56:04 Downloading update for file "SbClientHelper.exe"
      2010/07/21 8:56:05 Downloading update for file "SbWinLogonOpts.xml"
      2010/07/21 8:56:06 Downloading update for file "SbTrayManager.exe"
      2010/07/21 8:56:06 Downloading update for file "SbReaderPcsc.dll"
      2010/07/21 8:56:07 Downloading update for file "SbPostInstall.dll"
      2010/07/21 8:56:07 Downloading update for file "SbKbeDe5.dll"
      2010/07/21 8:56:08 Downloading update for file "SbCmaDe.dll"
      2010/07/21 8:56:08 Updating file "Locale.INI"
      2010/07/21 8:56:08 Updating file "0809.STR"
      2010/07/21 8:56:08 Updating file "0809_E.MAP"
      2010/07/21 8:56:08 Updating file "0809_OSK.XML"
      2010/07/21 8:56:08 Updating file "20409_E.MAP"
      2010/07/21 8:56:08 Updating file "20409_OSK.XML"
      2010/07/21 8:56:08 Updating file "11009_E.MAP"
      2010/07/21 8:56:09 Updating file "11009_OSK.XML"
      2010/07/21 8:56:09 Updating file "0452_OSK.XML"
      2010/07/21 8:56:09 Updating file "0452_E.MAP"
      2010/07/21 8:56:09 Updating file "10409_E.MAP"
      2010/07/21 8:56:09 Updating file "10409_OSK.XML"
      2010/07/21 8:56:09 Updating file "11809_E.MAP"
      2010/07/21 8:56:09 Updating file "11809_OSK.XML"
      2010/07/21 8:56:09 Updating file "1809_E.MAP"
      2010/07/21 8:56:09 Updating file "1809_OSK.XML"
      2010/07/21 8:56:09 Updating file "Graphics.ini"
      2010/07/21 8:56:09 Updating file "Locale.ini"
      2010/07/21 8:56:09 Updating file "0411.str"
      2010/07/21 8:56:09 Updating file "0411.str"
      2010/07/21 8:56:09 Updating file "0411_E.MAP"
      2010/07/21 8:56:09 Updating file "0411_OSK.XML"
      2010/07/21 8:56:09 Updating file "0511.MAP"
      2010/07/21 8:56:09 Updating file "Token_01000000.XML"
      2010/07/21 8:56:09 Updating file "SBClientStatus.lng"
      2010/07/21 8:56:09 Updating file "SBUILib.LNG"
      2010/07/21 8:56:09 Updating file "SBClientHelper.LNG"
      2010/07/21 8:56:10 Updating file "SBCredProv.LNG"
      2010/07/21 8:56:10 Updating file "SBErrors.XML"
      2010/07/21 8:56:10 Updating file "SBSetup_0011.LNG"
      2010/07/21 8:56:10 Updating file "Graphics.ini"
      2010/07/21 8:56:10 Updating file "8.pbf"
      2010/07/21 8:56:10 Updating file "12.pbf"
      2010/07/21 8:56:10 Updating file "8B.pbf"
      2010/07/21 8:56:10 Updating file "Locale.ini"
      2010/07/21 8:56:10 Updating file "Locale.ini"
      2010/07/21 8:56:10 Updating file "Graphics.ini"
      2010/07/21 8:56:11 Updating file "Tahoma8.pbf"
      2010/07/21 8:56:11 Updating file "Tahoma18B.pbf"
      2010/07/21 8:56:11 Updating file "Tahoma12B.pbf"
      2010/07/21 8:56:11 Updating file "Tahoma8B.pbf"
      2010/07/21 8:56:11 Updating file "Logonbanner.png"
      2010/07/21 8:56:11 Updating file "Recovery.png"
      2010/07/21 8:56:11 Updating file "Options.png"
      2010/07/21 8:56:11 Updating file "Bar.png"
      2010/07/21 8:56:11 Updating file "Middle.png"
      2010/07/21 8:56:11 Updating file "Stripe.png"
      2010/07/21 8:56:11 Updating file "Bar.png"
      2010/07/21 8:56:12 Updating file "Middle.png"
      2010/07/21 8:56:12 Updating file "Stripe.png"
      2010/07/21 8:56:12 Updating file "Bar.png"
      2010/07/21 8:56:12 Updating file "Middle.png"
      2010/07/21 8:56:12 Updating file "Stripe.png"
      2010/07/21 8:56:12 Updating file "SbPreInstall.dll"
      2010/07/21 8:56:12 Updating file "BootCode.bin"
      2010/07/21 8:56:12 Updating file "SafeBoot.sys"
      2010/07/21 8:56:13 Updating file "SafeBoot.sys"
      2010/07/21 8:56:13 Updating file "RsvLock.sys"
      2010/07/21 8:56:13 Updating file "SbFsLock.sys"
      2010/07/21 8:56:13 Updating file "SbFlop.sys"
      2010/07/21 8:56:13 Updating file "SbPrcCtl.sys"
      2010/07/21 8:56:13 Updating file "SbExcludedSectors.srg"
      2010/07/21 8:56:14 Updating file "NtDrvs.srg"
      2010/07/21 8:56:15 Updating file "SbClientManager.exe"
      2010/07/21 8:56:15 Updating file "SbClientStatus.dll"
      2010/07/21 8:56:15 Updating file "SbClientSupportInfoPlugin.dll"
      2010/07/21 8:56:15 Updating file "SbGina.dll"
      2010/07/21 8:56:16 Updating file "SbGinaLib.dll"
      2010/07/21 8:56:16 Updating file "SbGina.ini"
      2010/07/21 8:56:16 Updating file "SafeBoot.scr"
      2010/07/21 8:56:16 Updating file "SbAlg.dll"
      2010/07/21 8:56:16 Updating file "SbAlg.dlm"
      2010/07/21 8:56:16 Updating file "SbAlg.sys"
      2010/07/21 8:56:16 Updating file "SbComms.dll"
      2010/07/21 8:56:16 Updating file "SbUiLib.dll"
      2010/07/21 8:56:16 Updating file "SbFileDb.dll"
      2010/07/21 8:56:17 Updating file "SbXferDb.dll"
      2010/07/21 8:56:17 Updating file "SbDbMgr.dll"
      2010/07/21 8:56:17 Updating file "SbGroupObj.dll"
      2010/07/21 8:56:17 Updating file "SbFileObj.dll"
      2010/07/21 8:56:17 Updating file "SbMachineObj.dll"
      2010/07/21 8:56:17 Updating file "SbUserObj.dll"
      2010/07/21 8:56:17 Updating file "SbHashesObj.dll"
      2010/07/21 8:56:17 Updating file "SbSetup.exe"
      2010/07/21 8:56:17 Updating file "SbErrors.xml"
      2010/07/21 8:56:18 Updating file "SbTokenPwd.dll"
      2010/07/21 8:56:18 Updating file "SbTokenPwd.dlm"
      2010/07/21 8:56:18 Updating file "SbNp.dll"
      2010/07/21 8:56:18 Updating file "SbClientHelper.exe"
      2010/07/21 8:56:18 Updating file "SbWinLogonOpts.xml"
      2010/07/21 8:56:18 Updating file "SbTrayManager.exe"
      2010/07/21 8:56:18 Updating file "SbReaderPcsc.dll"
      2010/07/21 8:56:18 Updating file "SbPostInstall.dll"
      2010/07/21 8:56:19 Error [ffffffff]:
      2010/07/21 8:56:19 Synchronization complete
      2010/07/21 8:56:19 Stopping remote access server

       

       

       

      Regards,