The home version can only be made to allow something it identifies as a potentially unwanted program. If it identifies it as actual malware there is no exception, unless you can persuade Webimmune otherwise. http://vil.nai.com/vil/submit-sample.aspx
We have asked for more flexibility many times and thus far it hasn't happened.
Sorry I missed the second part of your question. What shape is your taskbar icon, square or shield-shaped (different instructions)?
Here is my complete quesstion: I have installed a spyware program. Keystrokes are logged by this program. How do I configure McAfee to allow the spyware program to run? Also, how can I access the quarantine files?
My McAfee icon is square.
I've already answered your questions. Basically I said no you can't do that unless it is labelled specifically as a "Potentially Unwanted Program".
The quarantine folder access is in the link in the previous post...
Double-click the taskbar icon to open Security Center
Click Advanced Menu (bottom left)
Click Configure (left)
Click Computer & Files (top left)
You can disable VirusScan in the right-hand module and tell it for how long.
Then click the Restore button (left & assuming it was quarantined) & restore the item.
The second you re-enable VirusScan it will again be quarantined, but you could use its brief period of freedom to forward the application zipped to Webimmune, as described in a previous post.
We have asked for the ability to exclude files and folders to be reintroduced for many years now and the last we heard, it may happen in the 2011 product....may.
Keystroke monitoring software is basically a keylogger and most if not all A/V applications regard those as malware.