I am new to the McAfee community and I noticed that the community is reporting issues with McSvHost.exe crahing when shutting down. But, I am having an issue with McSvHost.exe crashing while my machine is still running. Suddenly, the McSvHost.exe would crash and Windows would tell me the application crashed and has been closed. My machine has a new hard disk and a fresh installation of Windows Vista Home Premium 64 bit. The errors started appearing the day I installed McAfee off of the web download on my account on 7/17/2010. It has occured a total of 6 times already. Each time, it would crash and would relaunch itself. All the windows updates have been installed and applied. And McAfee is 100% up to date (this was checked approx. 3-4 times).
I was able to obtain the following crash data from my machine. Everything listed there is the same everytime except the EventTime and UploadTime.
EventTime=129244186166390000 (Changes Expected)
UploadTime=129244186348490000 (Changes Expected)
Sig.Name=Fault Module Name
Sig.Name=Fault Module Version
Sig.Name=Fault Module Timestamp
DynamicSig.Name=Additional Information 1
DynamicSig.Name=Additional Information 2
DynamicSig.Name=Additional Information 3
DynamicSig.Name=Additional Information 4
UI=C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
UI=McAfee Service Host has stopped working
UI=Windows can check online for a solution to the problem.
UI=Check online for a solution (recommended)
UI=Check for a solution later (recommended)
UI=McAfee Service Host stopped working and was closed
UI=A problem caused the application to stop working correctly. Windows will notify you if a solution is available.
AppName=McAfee Service Host
AppPath=C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
Is there any known issue of McSvHost.exe crashing while the machine is still up and running? And is there a fix by any chance or a temporary workaround? I had spoke to a support agent, but he just disabled my "Access Protection" which is supposed to protect crucial McAfee files; this solution seems very unsafe but working for a total of 15 minutes so far.
As a final note, I do not recommend trying to ask the online chat support agents for help with this. I spent 2 hours and 30 minutes just to get Access Protection disabled using a checkbox on the McAfee control panel. I am not even sure if it is safe to have access protection disabled.