3 Replies Latest reply on Jul 16, 2010 2:56 AM by tonyb99

    Upgrading from VSE 8.5 to VSE 8.7 (EPO4.0)

      Dear Experts,

       

      We have an EPO 4.0 server and most of our clients running Virusscan 8.5 (VSE 8.5). We would like to upgrade to VSE 8.7 which we have already uploaded in our software repository. We have tried to create specific TASKS to do a "product deployment" so that the VSE8.5 is replaced by VSE8.7 but it does not seem to be functioning properly.

       

      Are there any guideline/documentations available for this purpose?

       

      Thanking you in advance.

       

      Kind regards,

      Yogeeraj

        • 1. Re: Upgrading from VSE 8.5 to VSE 8.7 (EPO4.0)
          tonyb99

          Ive been through this and just removing the install vse 8.5 from the default deployment and replaceing with install 8.7 will cover 98% of machines unless you have them locked down in some way. When the VSE 8.7 installer runs it removes vse 8.5 automatically.

           

          I would first turn off the access protection rules relating to stopping and altering mcafee files and services though and make sure this has propagated through the estate.

          Additionally I got about 40 out of 6000 errors with the outlook scan component where users had updated with ( what seems to be isolated to multiple versions of ) outlook open, this is a 20 second fix to open outlook remove both the outlook scan components and restart outlook and readd the 1 that remains.

           

          You may get some odd machines that have had multiple upgrades over the years and require either remove all VSE and reboot before install or have broken installers and need Mcafee removed manually but they will be rare. I would obv recommend you run some testing on standard level pc's to see if you have specific issues.

           

           

          * Moved thread to EPO board as this mostly concerns EPO changes

           

           

          Message was edited by: tonyb99 on 15/07/10 15:08:14 IST
          1 of 1 people found this helpful
          • 2. Re: Upgrading from VSE 8.5 to VSE 8.7 (EPO4.0)

            Thank you Tony for your precious input.

             

            How do i go about: "turning off the access protection rules relating to stopping and altering mcafee files and services"?

             

            Also, what are the implications in terms of network traffic? How can we configure a phased deployment?

             

            Thank you

             

            Yogeeraj

            • 3. Re: Upgrading from VSE 8.5 to VSE 8.7 (EPO4.0)
              tonyb99

              The policies are in the access protection section of the vse policies in EPO

              the ones you want to temporarily disable are the 4 McAfee rules under common standard protection section and also the prevent mcafee services being stopped check box on the main access protection section.

               

              Assuming you have your machines broken up by building or IP range or whatever just break inheritance on the deployment task and alter it a few sections at a time, I would go with out of hours upgrade if possible though as the upgrade will be blitzing the clients CPU for a while and you run less risk of having outlook scan issues. ( of course if you arent using this component you can remove it from the vse 8.7 package with installation designer before you upload the altered package to epo and not get the risk of this at all)