We are using McAfee virus scan 8.7i with agent version 4.5 for 3000+ users with different locations. I have a problem like if a person is using a laptop in office & the same laptop if he uses at home, In our console it shows 2 different entries not even this, if the person enters into the different network also in our organization then also the duplicate entry is created.
Can anybody help me out how to resolve this issue.
Note: Find attached the sheet for your reference.
See if disable mac search has been set.
Please refer to McAfee support article KB57987 for details.