5 Replies Latest reply on Jul 15, 2010 3:08 AM by asabban

    Webwasher - database or disk is full

      Hello,

       

      - How do I check the disk space ? I logged on via SSH and typing "info -v" does not give information on disk space

      - From the GUI, I flushed the cache

       

      Why do I get this error, any ideas?

       

      [03/Jul/2010:10:09:26 +0300] Starting Version 6.8.6 (6257) in SP

      [03/Jul/2010:10:09:28 +0300] Secure Web Cache: not enough free disk space.

      [03/Jul/2010:10:09:28 +0300] Cache Engine could not be initialized

      [03/Jul/2010:10:09:28 +0300] Using null storage strategy

      [07/Jul/2010:09:51:05 +0300] Could not write data to temporary file storage (i.e. no disk space left or file size exceeds 2 GB on a platform which does not support it. Filename: 'http://python.org/ftp/python/2.7/Python-2.7.tgz'.

       

      [07/Jul/2010:12:46:59 +0300] Database Error - 'wwauth' - 'database or disk is full'

      [07/Jul/2010:12:46:59 +0300] Database Error - 'wwauth' - 'database or disk is full'

      [07/Jul/2010:12:46:59 +0300] Database Error - 'wwauth' - 'database or disk is full'

       

      [07/Jul/2010:12:47:49 +0300] Database Error - 'wwauth' - 'database or disk is full'

      [07/Jul/2010:12:47:49 +0300] Database Error - 'wwauth' - 'database or disk is full'

      [07/Jul/2010:12:47:49 +0300] Database Error - 'wwauth' - 'database or disk is full'

      [07/Jul/2010:12:47:49 +0300] Database Error - 'wwauth' - 'database or disk is full'

      [07/Jul/2010:12:47:49 +0300] Database Error - 'wwauth' - 'data[07/Jul/2010:14:13:17 +0300] child process exited (termsignal=6).

      [07/Jul/2010:14:13:17 +0300] restarting ...

      [07/Jul/2010:14:16:27 +0300] Starting Version 6.8.6 (6257) in SP

      [07/Jul/2010:14:16:29 +0300] Secure Web Cache: not enough free disk space.

      [07/Jul/2010:14:16:29 +0300] Cache Engine could not be initialized

      [07/Jul/2010:14:16:29 +0300] Using null storage strategy

      [10/Jul/2010:10:25:51 +0300] could not write buffer to temporary timeseries file - file on disk is unchanged

       

       

       

      [10/Jul/2010:10:36:50 +0300] Database Error - 'wwauth' - 'database or disk is full'

      [10/Jul/2010:10:37:10 +0300] Database Error - 'wwauth' - 'database or disk is full'

      [10/Jul/2010:10:37:30 +0300] Database Error - 'wwauth' - 'database or disk is full'

       

      [10/Jul/2010:10:38:14 +0300] Database Error - 'wwauth' - 'database or disk is full'

      [10/Jul/2010:10:38:14 +0300] Database Error - 'wwauth' - 'database or disk is full'

      [10/Jul/2010:10:38:14 +0300] Database Error - 'wwauth' - 'database or disk is full'

      [10/Jul/2010:10:38:[10/Jul/2010:10:44:36 +0300] child process exited (termsignal=6).

      [10/Jul/2010:10:44:36 +0300] restarting ...

      [10/Jul/2010:10:44:39 +0300] Secure Web Cache: not enough free disk space.

      [10/Jul/2010:10:44:39 +0300] Cache Engine could not be initialized

      [10/Jul/2010:10:44:39 +0300] Using null storage strategy

      [10/Jul/2010:10:44:40 +0300] snmpd: send_trap: Failure in sendto (Network is unreachable)

      [10/Jul/2010:10:44:40 +0300] snmpd: send_trap: Failure in sendto (Network is unreachable)

      [10/Jul/2010:10:44:40 +0300] GetLocalIP: Can not connect WCCP Socket

      [10/Jul/2010:10:48:01 +0300] Starting Version 6.8.6 (6257) in SP

      [10/Jul/2010:10:48:03 +0300] Secure Web Cache: not enough free disk space.

      [10/Jul/2010:10:48:03 +0300] Cache Engine could not be initialized

      [10/Jul/2010:10:48:03 +0300] Using null storage strategy

      [10/Jul/2010:11:14:05 +0300] Could not write data to temporary file storage (i.e. no disk space left or file size exceeds 2 GB on a platform which does not support it. Filename: 'http://armdl.adobe.com/pub/adobe/reader/win/9.x/9.3.2/misc/AdbeRdrUpd932_all_inc r.msp'.

       

      [10/Jul/2010:11:18:24 +0300] could not write buffer to temporary timeseries file - file on disk is unchanged

      [10/Jul/2010:11:32:28 +0300] Database Error - 'wwauth' - 'database or disk is full'

      [10/Jul/2010:11:32:28 +0300] Database Error - 'wwauth' - 'database or disk is full'

       

      [10/Jul/2010:11:33:14 +0300] Database Error - 'wwauth' - 'database or disk is full'

      [10/Jul/2010:11:33:27 +0300] Database Error - 'wwauth' - 'database or disk is full'

      [10/Jul/2010:11:33:27 +0300] could not write buffer to temporary timeseries file - file on disk is unchanged

      [10/Jul/2010:11:33:32 +0300] Database Error - 'wwauth' - 'database or disk is full'

      [10/Jul/2010:11:33:32 +0300] Database Error - 'wwauth' - 'database or disk is full'

      [10/Jul/2010:11:33:32 +0300] Database Error - 'wwauth' - 'database or disk is full'

       

      [10/Jul/2010:11:33:34 +0300] Database Error - 'wwauth' - 'database or disk is full'

      [10/Jul/2010:11:33:35 +0300] Database Error - 'wwauth' - 'database or disk is full'

      [10/Jul/2010:11:33:35 +0300] Database Error - 'wwauth' - 'database or disk is full'

      [10/Jul/2010:11:[14/Jul/2010:14:00:55 +0300] child process exited (termsignal=11).

      [14/Jul/2010:14:00:55 +0300] restarting ...

      [14/Jul/2010:14:00:58 +0300] Secure Web Cache: not enough free disk space.

      [14/Jul/2010:14:00:58 +0300] Cache Engine could not be initialized

      [14/Jul/2010:14:00:58 +0300] Using null storage strategy

        • 1. Re: Webwasher - database or disk is full
          asabban

          Hello,

           

          you need to check the disk space on the Command Line with "df -h". "info" is not a command I am aware of for checking system information.

           

          You may notice that your /opt partition is full. Usually this happens if no Log File Pushing/Deletion has been configured and the Filesystem is full of Log files.

           

          Best,

          Andre

          • 2. Re: Webwasher - database or disk is full

            Thanks for your reply but I don't see this command "df" when i type "?" or the CLI does not accept it. Usually I log on via SSH to port 9092 with the admin account.

             

            I am still newbie.

             

            Regards,

            mgazzaz

            • 3. Re: Webwasher - database or disk is full
              asabban

              Hello,

               

              I am sorry but this information is not available from the Secure Admin Shell (Port 9092). You will need to access the Operating Systems CLI (SSH) on Port 22 and login with the "root" account.

               

              Best,

              Andre

              • 4. Re: Webwasher - database or disk is full

                Thanks Andre. Things are clear now to me. Will give it a shot and revert back with my findings.

                • 5. Re: Webwasher - database or disk is full
                  asabban

                  Thank you, sounds good.

                   

                  You may want to check /opt/webwasher-csm/logs and /opt/webwasher-csm/info. You can see the size of the folder and its subfolders by running "du -s -h".

                   

                  I bet the logs folder is pretty big in size. Please use SCP to move files away from the box to a storage and configure auto-pushing/auto-deletion to get older log files moved away from your machine. If you do so, you should be safe in regards to disk space.

                   

                  One more note in regards to the cache. There is a container file generated for the cache, which does not physically grow, but is filled with data from the cache. Therefore flushing the cache has no effect on disk space.

                   

                  Let me know if you have additional questions/concerns.

                   

                  best,

                  Andre