You can get that sorted out by phoning (toll-free) Customer Service through Home & Home Office Support link under "McAfee Support" at the top of this page.
I'd post the number except their servers seem to slow at the moment and I can't reach the page. Should be back up at any time.
Edit: it just came back up...
Telephone Customer Service
To speak with a Customer Service representative, call 866-622-3911. You may be asked for your registered email address and order number. Telephone charges may apply.
Average contact length: 10 minutes
Estimated wait time: 5-10 minutes
Hours of Operation: Available daily, 6am-6pm Pacific