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    McAfee Virtual Technician Application has stopped working

      Hey All,

       

      I am trying to download and run MVT either by itself (http://mvt.mcafee.com) or via the Support Page, and here's what happens:

       

      - Every time I try to run MVT, it wants to download the .MSI (installer pkg) from scratch, which I would assume should not be necessary;

      - I click Yes to all the prompts for permission to Run the program and Change the computer, and then

      - A few moments after it starts scanning my system, the app quits and I receive the following Windows error prompt:

       

      McAfee Virtual Technician Application has stopped working

      Windows can check online for a solution to the problem.
      - Check online for a solution to the problem

      - Close the program

      Problem signature:
        Problem Event Name: APPCRASH
        Application Name: MvtApp.exe
        Application Version: 5.5.2.0
        Application Timestamp: 4bf16c93
        Fault Module Name: StackHash_88e8
        Fault Module Version: 6.1.7600.16559
        Fault Module Timestamp: 4ba9b29c
        Exception Code: c0000374
        Exception Offset: 000cdc9b
        OS Version: 6.1.7600.2.0.0.768.3
        Locale ID: 4105
        Additional Information 1: 88e8
        Additional Information 2: 88e81a44f0ea6998c00bfdf162f0d4c3
        Additional Information 3: 8cd6
        Additional Information 4: 8cd6523b3c1d7b3783549373d03c4ac3

      Read our privacy statement online:
        http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

      If

       

      the online privacy statement is not available, please read our privacy statement offline:
        C:\Windows\system32\en-US\erofflps.txt

       

      I have uninstalled and reinstalled repeatedly - it doesn't help. I would welcome any suggestions. Thanks in advance.

       

      'Wuggy'

      - Windows 7, fully up to date

      - SecurityCenter 10.0.580

      - VirusScan 14.0.309

      - Firewall 11.0.378

       

       

      Message was edited by: Wuggy on 05/07/10 1:53:57 CDT PM
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