1 Reply Latest reply on Jul 3, 2010 5:53 AM by Peter M

    Limiting mcafee memory usage

      Hi!

      One of my licenses of McAfee Internet Security is running in a laptop which has very old software and hardware. The laptop runs OK when McAfee is de-activated but, for obvious security reasons, I prefer browsing the network with an antivirus installed and running.

       

      The performance issue is specially noticeable when updating the virus definition database or performing a scheduled scan, since McAfee uses all the phisical memory of the computer. I've tried to upgrade computer memory, but it would overheat the laptop.

       

      Is there a way to tell Mcafee to use less memory when scanning or updating?

      I found this issue is usual with corporate products, and your knowledge base gives some info about it. But I found no solution for home products.

       

      I found you sell antivirus software for mini-laptops (netbooks) with reduced memory. Are these products compatible with old processors (i.e. not ARM but pentium-class-Intel?

       

      You're going to stop support for McAfee 2008 soon. My old computer can run McAfee 2009, but it won't run McAfee 2010. What the scheduled end-of-life for McAffee 2009?

       

       

      El mensaje fue editado por: urganda on 2/07/10 18:37:46 CDT
        • 1. Re: Limiting mcafee memory usage
          Peter M

          Those technical questions regarding memory usage and limiting it would be best directed to online Technical Support Chat - see Useful Links above.

           

          However, I don't think it's possibly, at least with the home product.

           

          2008 products are no longer supported according to this page.

           

          If your machine wont run the 2010 product at all and I assume you've tried perhaps it's best to move as the product auto-upgrades in time.  The process can't be halted.

           

           

          Message was edited by: Ex_Brit on 03/07/10 6:53:41 EDT AM