Seems +100 people read this, but no reaction ?
Is it that noone's using Lotus Notes or what ?
I'll add description of users' problems:
- all systems run XP +SP3
- on every computer, Lotus Notes is extremely slow at start time
- error message when shutting down laptops : "notes2.exe is refusing shuting down"
- whenever a user tries to open an e-mail sent from an iPhone, system freezes and/or crashes
I'm not suere even which logs to check and what to look for.
 specify: on workstation, we only run VSE 8.7i, on laptops we have VSE 8.7i + HIPS 7
- all systems run XP +SP3
Bump (once) to relive this question... still no answer !?
I too have problems with Lotus Notes. At me the file notes.ini is periodically damaged. When VSE it is switched off - problems it is not observed.
I come from a large Domino organisation, and purposely disable Domino/Exchange scanning through Installation Designer before installing. Domino emails are scanned when they enter the Domino environment (via McAfee Security for Domino).
So why do you have it enabled? I'm not aware of any Domino related issue that VSE with Lotus scanner would detect that wouldn't be detected by ether the steps above or VSE on the client itself. I just see it as a huge overhead with lots of problems, without any real benefits.
At me mail scanner in VSE is removed. Problems with a file notes.ini remain. Possibly, a problem in VSE.
I've had no dramas with VSE 8.5 or 8.7 (except for a weird bug in one of the VSE 8.7 patches caused by the patch not being able to handle VSE with no mail scanners - this was later corrected).
This is with Domino 6.5x clients and Domino 8.5x clients.
So there could be another cause at play, or maybe I just don't see the issues (if they were identified as a client problem rather than someone knowing it was McAfee, then it's unlikely to end up with me directly).
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We've been running the Lotus Notes VSE scanning for a few years. Under the R6.5, with VSE 8.5i, following numerous VSE patches and hotfixes and working with support we finally got to a stable add-in.
Over time we updated to VSE 8.7i and still had a fairly happily relationship betwen Lotus Notes and VSE. However earlier this year we upgraded to Lotus Notes R8.5.x and then it all started to fall apart. For the majority of our users they are running the 'Basic' version of the R8.5.x client.
Lotus Notes client crashing, complaing of Shared Memory errors. Always step one when we have a Lotus Notes client crash is to disable the 3rd Party extensions - for the majority of our users this is exclusively the VSE add-on. All problems disappeared.
We've now lost patience with the Lotus Notes add-in and are about to remove it from our clients. I realise the correct answer would be to open a case with support and work through the issues with them, but I really don't have the time or patience at the moment to do that.
It's bad enough that both of our Mail servers crash just last week with what seems to be an issue with Security for Lotus Domino (that which we used to call Groupshield). At the moment the servers won't run when the McAfee add-in is enabled. The support request was logged last Wednesday, and yet I've still to receive any suggestions/fixes and it's now Tuesday.
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Can anyone add any updated comments here? I'm currently researching Lotus Notes Client 8.5.2 & 6.5.6 exclusions for VSE 8.5, 8.7 & 8.8 and can't find anything out on the web.
I've been researching this with McAfee and IBM for over a month now.
I have a series of exclusions that I've been developing through trial & error, but it hasn't been fun or easy to say the least.
I'm in the middle of a migration from McAfee ePO 4.0, MA 4.0 & VSE 8.5 to ePO 4.6, MA 4.5 & VSE 8.8 (maybe even MA 4.6 if testing goes well)...
Supposedly, the 8.8 add-in email scanner for Lotus Notes works - however, we're using IronMail devices to scan inbound mail at the network edge and running McAfee Security for Lotus Domino 7.5 for Windows on the mail servers, so I'm inclined to believe that we've got mail covered before it hits our clients.
I'm leaning towards just disabling/removing/uninstalling the mail scanner add-in option during deployment of VSE 8.8 at the moment.
However, just removing the mail scanner doesn't help with preveinting Lotus Client slowness, hangs & crashes. The VSE On-Demand Scan also chokes on java .jar files and IBM's only 'undocumented' fix is to exclude everything in the Notes Data & Program directories (along with all of the entries in the user profiles for TEMP & working directories that Notes uses).
Then, there's the need to exclude file types *.nsf to prevent problems with notes db's in non-standard locations and *.nlo files if you're using something called DAOS (which is essentially IBM's version of transactional-logging to support data de-duplication).
I've also run into issues where we've got different versions of the client (Multi-User vs. Standard) - the folder paths vary slightly so the exclusions don't always work (nice...eh?)
Then, there's a different set of folder paths associated with different versions of the OS - XP vs. Win7 (we're using both but mostly XP).
If anyone else has any experience with taming Notes Clients in a similar environment (especially if you've got any exclusion examples) I'd love to see them! Bump this thread if you're also struggling and I'll share some of what I've figured out, as well.
I'm in the process of trying to optimise some of the VSE settings across the board and am interesting in anything you've found along the way. We have recently deployed Notes 8.5.2 and I am hoping to rollout VSE 8.8 (upgrading from 8.5) in the coming months with performance improvements in the policies.
For the desktops so far my thoughts have been to add the nlnotes.exe & notes.exe processes to the low risk area and have OAS only on write and with the "scan inside archives" option removed (for the excessive java). Not ideal, but am hoping to combat the decision by introducing ODS into the environment with more thorough settings.
Also pondering the exclusion on the workstations of **\Lotus\Notes\ (read only) for the OAS.
We don't have the add-in email scanner enabled / installed.
For the servers I have the exclusions configured for DAOS, Transaction Logging, *.nsf & MSDW specific files.