See if this helps by opening Security Center by ticking on the red McAfee emblem in your taskbar. When it opens tick on Navigation and then tick on Scheduled Scan Settings. If you see a black check mark inside the little box Scan Using Minimal Resources then uncheck it so the box is clear and then click on Apply. Try to run a full scan again and let us know how much time it takes.
If you recently renewed your subscription you have 30 days to cancel it if you so choose to do so and you would have to contact Customer Service to have it cancelled.
Thank you for responding to my question, I appreciate that. I tried what you suggested and the Minimal Resources was checked, so I unchecked it and tried another scan, but after 55 minutes the scan hadn't even done 1 %, so the problem is still there.
Could you please get in touch with our technical support chat so that they could diagnose the issue and fix it for you. Please contact tech support chat though useful links available at the top of this page .
McAfee Online Community Moderator
An update: - Nothing the tech people at McAfee suggested worked - which was basically uninstall and then reinstall, and run an Internet Fixer they sent me the link to (which didn't work.) Also, told that if it didn't work, then it was an Internet Explorer problem or a Microsoft problem and to contact vendor! Considering nothing had changed on my computer, except installing McAfee, I doubted that were true and it wasn't. After leaving everything alone (not contacting vendor etc) a McAfee automatic update happened last weekend, which told me to restart computer. And afterwards I decided to run a full scan . . . this time it worked!!! So the problem seems to have been fixed since the new McAfee update. I'm happy it's been fixed, but unhappy that McAfee were extremely unhelpful when there was a problem and also tried to put the blame on anything but their own error.
I am glad to hear your issue seems to be resolved now. When you get a moment if you could please go back in to the thread and mark as being answered.
I cannot speak for Technical Support but I do know they read these forums and the management team of McAfee does also.
If any issues down the road, we are here to help.
The "minimal resource" issue is very interesting. Along with my other myriad of problems, the most persistent was my long running scheduled scan. The manual scan ran in about 45-50 minutes but the scheduled scan took about 5 hours. Through 4-5 chat sessions and 1 call with both tier 1 and tier 2 support, not one McAfee support person suggested I turn this option off. It was only this afternoon that I discovered this on my own and it looks like it fixed my long running scheduled scan, since it finished in about 50 minutes.