Hi Brian and welcome to our forums.
The MVM product has no knowledge of NAT or routing in general. Basically the MVM scanner uses the OS to locate the targets. If you can ping the targets then the scanner should be able to reach them.
I don't have any data to look at but I'm going to take some guesses. Internal IP's are generally RFC 1918 compliant and know as private IP addresses. I'm guessing that you are having a licensing issue where the private IP's are correct but public IP's are not and thats why the scanner doesn't even attempt to scan them.
An easy test is to rename your daily log file and then schedule a small scan to target those external IP addresses. You then should look for a message that says something like this. The IP pool is empty. I don't remember the exact error message but it will have something to do with your IP pool.
Good luck and let me know what you see in the logs.
Message was edited by: Jeffrey Haynes on 6/25/10 3:16:02 PM CDT
AHHH... I totally forgot about that!!! by default it already recognizes the Internal IPs but you had to register any additional external IPs..... THANKS... lemme see if I can work the license issue out by re-registering the license.
So , Do U Scan external internet IP successfully ?
When I tried, but it return no result !
If U test Ok, can U share your experience ?
Thanks so much !
The last I heard from the orginal poster he was scanning externally just fine.
The problem was that I did not assign the external IP spaces in the global IP pool.
This is defined when you register/Activate your Foundstone License.
Let me know if that fixes your problem.
With your instruction, i test successfully !
Thanks so much !
Hi all !
I have a question about MVM license.
Are you defined the external IP address spaces when you purchase license or you just add the external IP in the global IP pool when you register/Activate License ?
and can I change/add extra external IP in the global IP pool after I registered?
Hi Watarus, let me know if you have answers. Thanks!
Hi watarus and smalldog,
After you register your license will give you the ability to scan any IP (V4 or V6).