1 Reply Latest reply on Jun 30, 2010 10:12 AM by garciaa

    Windows 7 update Stops Action Centre from reporting VirusScan/Spyware status

    blackisle

      Has anyone else found that last nights Windows Updates have stopped Windows 7 Action Centre reporting VirusScan and Spyware modules as running?

      Action Centre has been working fine up until last nights Windows Update reboot.

      Updates installed:

      KB982519

      KB981078

      KB958488

      KN979900

      KB980846

      Operating System:  Windows 7 Workstation 6.1 (Windows 7 Professional 32BIT)

       

      VirusScan Versions:

      AntiSpyware  Product Version 8.7.0.129 

      VirusScan Enterprise  Product Version 8.7.0.570.Wrk 

      Hotfix/Patch Version 

      DAT Version  6022.0000 

      Engine Version (X32) 5400.1158 

      Product Coverage Report 4.0.0.1421 

      Agent  Product Version 4.0.0.1421

        • 1. Re: Windows 7 update Stops Action Centre from reporting VirusScan/Spyware status

          Hi, I'm having the same issue, plus the ePo Automation/notification task that is looping the notification. Guesing the issue is the windows 7 Firewall, cause I'm unable to show the agent log for that Workstation at port 8081.

           

          ePolicy Orchestrator Notification Rule: Virus detected and not removed

          ePo Version: 4.0 Patch 6

           

          VirusScan Versions:

           

          AntiSpyware  Product Version 8.7.0.570

          VirusScan Enterprise  Product Version 8.7.0.570.Wrk

          Hotfix/Patch Version  3

          DAT Version  6028.0000

          Engine Version (X32) 5400.1158

          Product Coverage Report 4.0.0.1494

          Agent  Product Version 4.0.0.1494

           

          Please Help.