Can you please clarify and follow the steps suggested bellow,
Did you made any recent change you made to the computer? Did you have any other security software apart from McAfee in the computer? Did you notice any specific site or browser activity freezes computer?
Try to disable the McAfee product and check status
Click on start Run -> Type Msconfig -> Click on Service tab – uncheck the McAfee services and restart the computer. Check if the issue persists. If yes,
then try to disable the other service from the system configuration utility Note: checking the box hide all Microsoft services restart the computer
Let us know the outcome ..
The only change i have recently made to my computer was to install the Mcafee total Protection suite. I previously used Mcafee virus protection that was included in my broadband package, but this was properly uninstalled prior to installing total protection. Windows firewall was switched on, but after installing total protection mcafee managed the firewall and disabled it automatically.
I have already tried disabling services via msconfig, but i did not disable mcafee yet as it seems a little pointless in terms of determining what the fault is if you don't start the services in the first place.
I thank you for taking the time to reply to me but i have decided that the software doesn't perform as intended and i cannot be without protection or internet access for any longer waiting for a solution. I have decided to return the software and go with AVG in the mean time