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Re 1) - in EE Queries and also in Data Protection -> Encryption Users -> select system and try to add EE user to it. It will show available users.
Re 2) - did you deploy ePO agent to your test PC's?
Hi Peter, Thanks..
For question 2, i tried to configure the deployment task as step below but it seems nothing happened. last step is to send an agent wakeup call requires to select a system(s) to perform the action. I cant deploy if i'm unable the see the system(s) name in the group. the group is not synchronize with the AD.
Deploying EEPC agent to the client system
1. Log on to the ePolicy Orchestrator server as an administrator.
2. Click Menu | Systems | System Tree.
3. Select a required system from the Systems tab under My Organization pane.
NOTE: Select a required group from the System Tree pane on the left and continue from step
4 to deploy task to all systems of selected group.
4. Click Client Tasks tab to configure deployment task.
5. Send an Agent wake‐up call.
I'm not sure if you understood my question.
Did you deploy ePO agent to test PC, (not EEPC agent) ?
I think i has lost in somewhere. I didnt deploy the ePO agent and no idea how to deploy it thru ePO server (i'm basically following the steps in quick start guide). Do you mind advice me? should I deploy ePO agent before deploying EEPC agent and EEPC v6?
There is one simple way to get and install ePO agent:
- Login to ePO, goto "System Tree" menu
- at bottom you will see "System Tree Actions". Expand it and click "New Systems"
- in "How to add systems:" select "Create and download agent installation package"
- use "Windows" as "Select Agent Package"
- unselect "Use Credentials" in "Credentials for agent installation"
- then click "OK" button in the right/bottom corner of the screen
- when it says "Download file:" "FramePkg", just click on "Frame Pkg" link and download, then save "FramePkg.exe". That is your ePO agent installation package.
- run "FramePkg.exe" on your client PC, while logged in as local administrator. It will install ePO agent software. That in turn will communicate your PC as a "system" to ePO server.
Everything is done on client PC through ePO agent. That obviously comes first. Then you can push to run "tasks" on your client PC, including EE agent plugin and EEPC software, then enforce configurations (policies).
Thanks Peter. very much appreciated for you help.
Message was edited by: daveteoh on 6/16/10 10:47:41 PM CDT
HI Peter, I need one more favor from you.
I tried to sync the "EEPC Test Machines" Group with AD domain. I go to the group details, and setup a sync type with the AD domain but it doesn't synchronize and showing nothing in system tree. Server task log showing that the synchronization with AD/Domain failed. how do I resolve this problem?