0 Replies Latest reply on Jun 15, 2010 5:40 PM by ln6848

    Got a virus, scan shows I am not protected, but the Fix didnt work

      I rebooted my laptop in safe mode and ran a scan in safe mode.  Received the error saying "Your computer is not fully protected."

      Please check your protection status in McAfee SecurityCenter and fix any problems.


      I clicked on “Check protection status”

      Received  "Part of your protection must be fixed.  Click fix now." 

      I clicked on FIX.  Then received error “one or more problems cannot be fixed because of an error”


      Now, not sure what to do because I can't connect to the internet to download and run the Stinger tool.  Any suggestions?