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12616 Views 5 Replies Latest reply: Jun 16, 2010 4:28 AM by Ex_Brit RSS
LeighWardle Newcomer 3 posts since
Jun 13, 2009
Currently Being Moderated

Jun 14, 2010 11:02 PM

How to cancel a subscription to 3-User McAfee Total Protection?

Hi,

 

A year ago I purchased a 3-User McAfee Total Protection package.
It is has been automatically renewed (edited copy below).

 

I wish to cancel this subscription, but cannot find any way of doing it on the website.
I am in Australia and do not want to phone.

 

Regards,
Leigh

 


Automatic Renewal Notification

From: subscription@mcafee.com
To: xxxx@xxxx.com.au
Subject: Automatic Renewal Notification

 

Dear Leigh,   
Your McAfee® security subscription has been successfully renewed using the payment
information we have on file. You can enjoy another year of safety whenever you use your
computer and go online.
        BONUS! With your McAfee Total Protection subscription renewal, you now
receive McAfee Anti-Theft File Protection for FREE!

 

To download McAfee Anti-Theft, simply login to your McAfee account here
and select Download/Install:
http://us.mcafee.com/root/campaign.asp?cid=99999

 

McAfee Anti-Theft provides easy-to-use protection for your financial
documents and other important files at home or work against thieves and
hackers. It also allows you to keep sensitive files private even if you share a PC.

 

Learn more
http://us.mcafee.com/root/campaign.asp?cid=45930       

 

   
--------------------------------------------------
CONFIRMATION RECEIPT
--------------------------------------------------
Name: Leigh Wardle
    Order #:Â CSxxxxxxxx
    Date:Â Monday, June 14, 2010
   

 

--------------------------------------------------
3-User McAfee Total Protection : $79.99(USD)
        McAfee Anti-Theft : $.00(USD)
        Total Tax      :Â -Total Price     :Â $79.99
We know your loyalty depends on our ability to provide you with the best and most innovative
security products on the market. Thank you for being a McAfee customer and the opportunity to
serve you for another year.

 

Sincerely,
McAfee Team

 


P.S. If you wish to cancel your subscription, McAfee can refund only if cancellation is
within 60 days of this renewal notice.

 

To contact McAfee Customer Support, visit www.mcafeehelp.com and select your
country or language.

 

Concerned about computer security and ID theft? Get advice from McAfee at
http://us.mcafee.com/root/identitytheft.asp?cid=28014. Articles, tutorials, tips, and more!

 

This message is being sent from:  McAfee, Inc, McAfee Security S.a.r.l. (Europe), McAfee Co., Ltd. (Japan).

 

 

Message was edited by: LeighWardle on 15/06/10 14:02:14 GMT+10:00

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