1 Reply Latest reply on Jun 15, 2010 8:07 PM by AlaXul

    IDS/IPS multiple errors

      After update of s/w versions from 4.* to 5.* (current ver. 5.1.5.90 both for Sensor and Manager) we begin to receive multiple alerts with SNMP traps about:

       

      • Alert channel is down
      • Communication failure with the Network Security Platform Update Server
      • DB Connectivity Problems
      • Packet log channel is down
      • Sensor is unreachable
      • Sensor reports that the packet log channel is down

       

      Approximately about 300-400 events per week.

       

      We thought that possible cause: lack of capacity of network equipment (sensor with manager aren't connect directly). Though, after updating of equipment this problem wasn't resolved - alerts are still received.

       

      Any ideas why is this happening? Can we trust the work of Sensor if Manager can't rich em?

       

      Thx