Also to note, we have found another machine with a simular error regarding the driver;
This machine displays a driver error;
2010-6-10 16:3:20,205 DEBUG MfeEpeHost
From uuid = af6bdfb5-ce44-40b5-b220-96696a4d9f95
From Service = MfeEpeAuditLibService
To uuid = 56853de2-0e3e-4e15-aa7b-11a4f60785a5
To Service = MfeEpeAuditLibServiceClient Message =
<sendTo serviceName="MfeEpeAuditLibServiceClient" serviceUUID="56853de2-0e3e-4e15-aa7b-11a4f60785a5" xsi:type="ns1:MfeEpeAddress">
<from serviceName="MfeEpeAuditLibService" xsi:type="ns1:MfeEpeAddress">
[0xEE020006] Driver error
2010-6-10 16:3:20,221 WARNING MfeEpeAuditLibService .\EpeAuditServiceHandler.cpp: EPE_audit_service_handler::get_audits: 226: [0xEE020006] Driver error
I think I will have to open a supprt ticket regarding these errors.
I've seen the same thing in ePO for some of my machines, it basically bounces back and forth from un-supported to active whenever I send a wake-up. By the way, where did you get the log viewer?
Nevermind, I searched the community and found a link to Simon's site. Thank you Simon.
Yes the log viewer is a life saver, the formatting of the EEC logs are horrible - score one for Simon
Hopefully someday the EEPC logs will be formatted into the client logs for the agent.
As for the error about the driver, rebooting or uninstall/reinstall does not solve the issue.
We cannot get it to do anything..........
We opened a ticket for this issue, however by the time McAfee support was ready to look at this, the issue magically resolved itself.
The user claims they did nothing, and I never did anything on the ePo side, it just started working.
Were there other McAfee products installed? AV, HIPS, DLP?
Automatic updates to those could "magically" resolve problems .