0 Replies Latest reply on Jun 3, 2010 1:34 PM by bachirica

    ePO 4.5 patch 1: Application Server crashing on startup

      Some days ago the ePO application server service started crashing and I haven't been able to find out why... I tried upgrading to patch 2, but it's impossible as the service is down.


      There's nothing blocking 8443 or 8444 ports and the service is running under the local system account. It seems that every time it crashes, somekind of java dump is created under \Program Files (x86)\McAfee\ePolicy Orchestrator\ (I have attached the latest one)


      There is nothing strange in orion.log


      2010-06-03 20:12:27,518 INFO  [Thread-1] core.StandardService  - Arrancando servicio Catalina
      2010-06-03 20:12:27,540 INFO  [Thread-1] core.StandardEngine  - Starting Servlet Engine: Apache Tomcat/5.5.27
      2010-06-03 20:12:27,573 INFO  [Thread-1] core.StandardHost  - Desactivada la validación XML
      2010-06-03 20:12:41,931 INFO  [Thread-1] http11.Http11BaseProtocol  - Arrancando Coyote HTTP/1.1 en puerto http-8443
      2010-06-03 20:12:42,376 INFO  [Thread-1] http11.Http11BaseProtocol  - Arrancando Coyote HTTP/1.1 en puerto http-8444
      2010-06-03 20:12:42,509 INFO  [Thread-1] storeconfig.StoreLoader  - Find registry server-registry.xml at classpath resource


      And I saw something "strange" in the last line of the EpoApSvr.log

       

      20100603201257    I    #132368    RManJNI     Starting RManJNI on computer SERVER
      20100603201257    I    #132368    NAISIGN     Loading fips module, current folder: C:\PROGRA~2\McAfee\EPOLIC~1
      20100603201257    I    #132368    NAISIGN     Checking for fips module in C:\PROGRA~2\McAfee\EPOLIC~1
      20100603201257    I    #132368    NAISIGN     Found fips module: C:\PROGRA~2\McAfee\EPOLIC~1\cryptocme2.dll
      20100603201257    I    #132368    NAISIGN     FIPS library initialized successfully
      20100603201257    E    #132368    NAISIGN     The algorithm is not a recognized symmetric cipher.
      20100603201257    I    #132368    NAISIGN     Loading fips module, current folder: C:\PROGRA~2\McAfee\EPOLIC~1
      20100603201257    I    #132368    NAISIGN     Checking for fips module in C:\PROGRA~2\McAfee\EPOLIC~1
      20100603201257    I    #132368    NAISIGN     Found fips module: C:\PROGRA~2\McAfee\EPOLIC~1\cryptocme2.dll
      20100603201257    I    #132368    NAISIGN     FIPS library initialized successfully
      20100603201257    E    #132368    NAISIGN     The algorithm is not a recognized symmetric cipher.


      But I tried to google it without any luck


      Any suggestion??


      Thank you !!!