Please download and run MCPR tool from "useful links" at the top towards the right on this webpage, Re-start your computer. After which install MAVP 2010 product using the CD by selecting the option "Install from the CD" and then you will be able to register/activate your new McAfee product.
McAfee Technical Support
I did as you worte in your reply and uninstalled the software and reinstalled after restarting from the CD and I am still experienceing the same messages as in the original post. any other ideas?
I am also having problems activating my product. I am a government employee and am entitled to use McAfee Antivirus and Firewall for free through their license. I downloaded and installed it and it works for awhile, then asks me to activate it. When I try, I get the Activation in Progress screen with a green bar moving back and forth. It says "Please wait a moment while we connect to McAfee.com.", but it never does. It just sits there, running continously. I have no problem with my internet connection and can go to McAfee.com myself, but then what?