1 Reply Latest reply on Jun 1, 2010 8:28 AM by roclea

    error updating Dats

      Firstly, apologies if this is the wrong place to post this....

       

      I have a few machines that when running the DAT update it tells me that the packages were not found in the repository.

      I have cross checked this with all the other repositories and they are all the same.

       

      here are my logs......

       

      Starting task: AutoUpdate
      Checking update packages from repository Eastbourne_EPO.
      Initializing update...
      Verifying catalog.z.
      Extracting catalog.z.
      Loading update configuration from: catalog.xml
      These updates will be applied if they are in the repository:  Engine, DAT, VSCANCEU1000, EXTRADAT1000, BOCVSE__1000, VIRUSCAN8700.
      Downloading PkgCatalog.z.
      Verifying PkgCatalog.z.
      Extracting PkgCatalog.z.
      Loading update configuration from: PkgCatalog.xml
      Verifying V2engdet.mcs.
      Error occurred while getting point product callback component interface.
      Product(s) running the latest Engine.
      Downloading PkgCatalog.z.
      Verifying PkgCatalog.z.
      Extracting PkgCatalog.z.
      Loading update configuration from: PkgCatalog.xml
      Verifying V2datdet.mcs.
      Error occurred while getting point product callback component interface.
      Unknown has been reached to end of life.
      Verifying BocDet_VSE.McS.
      Searching available updates for BOC DAT.
      Downloading PkgCatalog.z.
      Verifying PkgCatalog.z.
      Extracting PkgCatalog.z.
      Loading update configuration from: PkgCatalog.xml
      Product(s) running the latest BOC DAT.
      Verifying VSE870Det.McS.
      Searching available updates for McAfee VirusScan Enterprise 8.7.0.
      The following packages were not in the repository:  VSCANCEU1000, EXTRADAT1000.
      Update Finished

       

      any help would be appreciated.....