First of all, yes I know this isn't a bitlocker forum, but I hope someone have had the same problem as me.
Problem: EEPC 6 won't install. From what I've been told from McAfee Tier 3 (case logged) it's due to a file named fvevol.sys that autostarts with windows (Bitlocker related file).
The thing is that I've never ever used bitlocker on the computer (this is my own work laptop). I installed Win7 Pro 64-bit and directly installed EEPC 5 and been running that for about year now without trouble. Removed it and tried deploying EEPC on it, followed KB68410, but no go. Bitlocker isn't supposed to work on Win7 Pro as far as I know.
If I look in the msinfo32 I clearly see the fvevol.sys, other info is kernel driver, start mode Boot, error control critical and accept stop YES. But I can't rename the file from either windows or safe mode, so I tried with a Linux cd, but Windows won't start at all when it was renamed. renamed it back and it Windows started again. but the only help I get from Tier 3 is that "We don't know how to do it, but EEPC won't install if the driver is started." I can almost buy that If it wheren't for the fact that EEPC5 worked like a charm.
I don't see the point in looking for other (competitor) software like TrueCrypt (which I use to encrypt USB sticks to/from customers but not using FullDiskEncryption) or Bitlocker it's not in use. Is this McAfees' way of removing Competitor software. What else would there be if EEPC 5 works without doing theses checks? I asked whether it was possible to remove the checks that EEPC makes on the target computer but that seems impossible.
So, rant ended, and here's my questions:
How do I disable fvevol.sys from loading?
Can I disable the checks that EEPC agent makes on the target PC so that I can use Truecrypt to encrypt USB sticks etc.?
I will, of course, try and get a hold of my boss and find some way to contact Microsoft, and log a case, as Tier 3 suggests, but I thought that in the meen tim, I'd ask the community.
Thanks in advance.
Message was edited by: Turift on 6/1/10 12:37:47 PM CEST