Moving thread to Virus scan enterprise section.
Thanks & Regards,
McAfee Online Community Moderator
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can you teach more? i am a novice.
The McAfee installed commpleted, but can not updated the DAT files, below is the related log,
2010-5-21 16:00:03 FLEX-FMTS_FEMQ\Administrator Starting task: AutoUpdate
2010-5-21 16:00:39 FLEX-FMTS_FEMQ\Administrator Unable to find a valid repository.
2010-5-21 16:00:39 FLEX-FMTS_FEMQ\Administrator Update process failed.
there are total 5 server with window2000 sp4, the 4 of them work well, the diffrent of this one is the OS patch, i guess whether is caused by the OS patch?
thanks and regards,
please look for a file named McScript.log on your computer. If it exists, it has a more detailed logging of autoupdate. Perhaps it has an error message why it has considered the repository invalid.
Also: are you an enterprise user? Who installed virusscan on your computer? You or you got the computer with it from corporate IT?
yes, i am a enterprise user, and i installed the McAfee for this server myself,
OS: windows 2000 server sp4
attached is the part log of McScript.log, please help to check, thank you very much.
additional, i download a installation package (5995xdat.exe) from McAfee.com for offline update, but still failed.
McScript.txt.zip 2.2 K
If you check the logfile, then you see the following errors:
2010-05-28 16:57:28 I #3512 naInet Unable to connect to 10.219.244.97 on port 8083.
2010-05-28 16:57:29 E #3512 naInet Host 10.219.244.97 refused the connection on port 8083
2010-05-28 16:57:29 I #3512 naInet Unable to connect to ducnt047.europe.ad.flextronics.com on port 8083.
2010-05-28 16:57:29 E #3512 naInet Host address ducnt047.europe.ad.flextronics.com seems invalid.
2010-05-28 16:57:33 I #3512 naInet Unable to connect to DUCNT047 on port 8083.
2010-05-28 16:57:33 E #3512 naInet Host address DUCNT047 seems invalid.
So it seems that none of your update servers are reachable from your client. Can you verify that you can reach the first or second server?
You could try in console:
telnet 10.219.244.97 8083
That should give you a black window if it works. If you get an error like this here:
Connecting To epo_server...Could not open connection to the host, on port 8083: Connect failed
then is your server blocked on some firewall or similar.