if u r using mcafee home edition just follow the below mentioned steps:
Before proceeding further could u pls tell me what is the operating system u hav is it (windows xp , vista or windows 7 ) what is the internet connection it is (dsl ,cable wireless ).
do you have the right date & time at the lower right corner of the computer screen ( double click date & time and correct it if they are incorrect and click apply & ok ). also could u pls find whther u hav any other 3rd party antivirus security program apart from mcafee in the system (to check for 3rd party security just check the following: go to start > control panel > double click add or remove programs (for xp )
go to start > controlpanel > double click Programs & features (for vista & windows 7) ). if u hav any 3rd party secuerity just remove ithem .
also try running mcafee virtual technician which is available at the very top of this page under useful links .
mcafee virtual technician will scan for any mcafee issues and will try to fix it also it will provide with a session id .
Thanks for the help, but none of it worked. I am using the home edition and on Windows XP Professional SP3. I am connected to the Internet via a wire to my otherwise WiFi router. The time and date were correct. I removed SpyBot, but it hadn't been run in well over a year (and it was not running in background). The Virtual Technician found three errors. Two were registry and one was the DAT file out of date. I had all three errors fixed. Once it updated the DAT file the SoftWare Updated dialog popped up (I am looking at it as I type)/ And I can not dismiss it with the OK button. The button is recognized as an action button sincd the cursor changes to a finger when I fly over it.
if ur issue is still not solved just go to start > controlpanel > add or programs > remove mcafee and run the mcafee removal tool which is available at the very top of the page under " useful links " . run mcafee removal tool and restart your computer andthen go to your mcafee account and download the mcafee product directly install it and ur issue will be resolved .