5 Replies Latest reply on May 23, 2010 6:47 AM by ABC

    can u help me

      how to delete the virus by using the McAfee? the virus now has been separated by the McAfee after scanning.

        • 1. Re: can u help me
          Peter M

          You don't give much information at all but I gather that it has been quarantined, right?


          It is no longer a threat once quarantined.


          Please provide more information regarding what version of McAfee you are using.


          Is the taskbar icon square (2009 version) or shield-shaped (2010 version)?


          That will save me a lot of typing.

          1 of 1 people found this helpful
          • 2. Re: can u help me

            actually i don't know what version i am using.
            i guess the shield-shaped (2010 version) because it has been installed recently.
            there is no choice for u to delete the virus.
            it just shows you virus has been found and separated.
            how can i delete the virus? 

            • 3. Re: can u help me
              Peter M

              Double-click the taskbar icon to open SecurityCenter (or right-click)

              Click Navigation at the top right

              Click Quarantined and Trusted Items at lower right

              Expand those "drawers" and you will see the various options when you highlight anything in there.



              Message was edited by: Ex_Brit on 23/05/10 7:01:39 EDT AM
              1 of 1 people found this helpful
              • 4. Re: can u help me

                Done!! thank you!

                • 5. Re: can u help me
                  Peter M

                  You're welcome.