Can you open up a support case on this and have it escalated to Tier 3?
I'm actually in the middle of that process. They're being very helpful. I was just taking a pot shot out to seeif anyone out int he community had an insight as well.
Followup on this, marking assumed answered:
Cause: OS not using default variables preventing a succesful install of HIPS.
solution: Variables in question LANG=C was changed to default value LANG= en_US.UTF-8 and install was successful.