1 Reply Latest reply on May 18, 2010 10:18 AM by jguenrdc

    VSE 8.7 High CPU usage during scan

    Isagel

      Hello,

       

      I'm using ePO 3.6.1 and have a couple windows 2008 servers with SP2 running VirusScan 8.7.  During the weekly full system scan the CPU usage by process scan64.exe on these 2 servers is at nearly 100%.

       

      Any suggestions on how to go about troubleshooting or resolving this?  Exclusions?  They are application servers. 

        • 1. Re: VSE 8.7 High CPU usage during scan

          You could try using Process Explorer from Microsoft Sysinternals to see which files Scan64.exe has open.  You may be able to see a correlation between processor usage and a certain type (or types) of file.  Also, there is a system utilization setting for the on-demand scan task.  If it is set very high, try lowering it some.  Of course, the scan will take longer if you lower it.

           

          Jay