Sorry about double post but ive just discovered about sending a sample for testing but cant seem to figure out how to password the zip file sorry but new to all this so may need some help i have windows vista.ive also just sent this item to mcafee through the quarintine section of my mcafee securitycentre is that good enough ? ok ive had some help and have sent a password protected zipped folder for testing any helpful responses would be great
Message was edited by: dave_d on 5/18/10 2:22:15 AM CDT
Sorry for delay in response.
We have examined the file in question and no malware was found further we have whitelisted the file.
As Artemis is updated in real-time there is no requirement to wait for a full DAT update nor to use an EXTRA.DAT intermediate solution. Simply wait approximately 30 minutes and this false will no longer exist or trigger on your system. Depending on the network settings you have or the caching involved between your system and ours it may take slightly longer for this false alarm to be resolved.
Thank you very much for all youre help much appreciated