Hi this is kumar
are u using windows xp or vista ?
just open the Microsoft Internet explorer (Browser ) and at the very top of the internet explorer u'll have the menu options like FILE , EDIT , FAVORITES , TOOLS , HELP (IF NOT PRESS F10 IN the top row of YOUR KEYBOARD) click "HELP " > go to the last option "About internet explorer " there u can find the internet explorer version , cipher strength , product id , These should have some values
Do a uninstall via Add/Remove programs and reboot. Run the MCPR removal tool again and reboot. Then try the McAfee preinstall tool that I attached before you attempt to reinstall the McAfee software again. Let us know if you continue to have issues.
McPreinstall.exe.zip 66.9 K
on my notebook I got Internet Explorer 7.0......but my common and preferrably used webbrowser is Mozilla Firefox. Currently installed version is 3.5.9.
Sadly the issue is still not fixed. I also tried the McAfee virtual technician. Without success. It fixed 3 of 5 issues. Open issues are (...see screenshot...sorry, in german):
- "No possibility to download data from McAfee-server"
- "Problem: Kindly erase your temporary internet files"
From my point of view I do not understand where these issues are caused. I'm obviously connected to the web without any prob's and the temporary internet files I erased about 3 times already. So this points should be fine.
I really do not understand what's going on. Any promising hints are highly appreciated! ;-)
Screenshot 2.jpg 126.6 K
Just try the following link : "http://download.mcafee.com/products/licensed/cust_support_patches/IERegFix.bat" This tool is called IEREGFIX.BAT which will try to fix the issues with internet explorer
Thanks a lot....you got the point. Everything works fine now!
*** Sometimes the bug's sitting in front of the notebook! ***
Thanks & regards,
Glad to hear you are up and running now
Out of interest was the fix the file or a reinstall?
After running the MCPR tools and rebooting your PC, go to your "C:\Documents and Settings\username\Local Setting\Temp" directory, use Ctrl-A to select all files and "DEL" to delete them to clear your temp files before you try to re-install a fresh copy.
I found that very helpful.
OTher ways to delete unwanted files are as follows :
Go to start > Run > type "temp " > u'll have a new window (temp location winodw) where u must press " ctrl - A " simultaneously and then press "shift -delete(Del) " simultaneously and the unwanted files and folders will be deleted .
also u can go to > Start > Run > "%temp%" > even here u can delete other files & folders so that other temp files can be deleted .
Even u can try going to Start > Run > " prefetch " some of the unwanted needs to be deleted in this location .
also try opening the internet explorer > go to the menu bar at the very tp left portion of your screen where u hav > FILE EDIT VIEW FAvORITES TOOLS HELP . Here click TOOLS > internet options > general > click delete browsing history where you can delete the unwanted temp files & cookies .
Message was edited by: kumaravel on 5/17/10 3:12:33 AM CDT