3 Replies Latest reply on May 14, 2010 7:58 PM by jtr115

    Unable to open downloaded McAfee software - not a valid Win32 document

      For some reason, my computer will not let me open the McAfee security software I downloaded. (Double-clicking doesn't work, nor does the "open" menu option.)  I was originally told to remove the Norton security software from my PC to get McAfee to work -- which I've done -- but the download still won't open.  Once I received a message saying the download is "not a valid Win32 document."  Can anyone please help me?

       

      To be more specific, the "DMsetup" download was originally listed as "cancelled" in the download list.  I clicked on the appropriate button to complete the download, but I am currently being prohibited from opening the file, either due to a virus or another program.