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If you have not already rebooted your computer, you may want to try that first. Run MVT again and see what it finds and fixes. It will generate another session id which you should post, but I also recommend you contact Technical Support Chat found at the top of this page under Useful Links. They are available 24/7 and can remote connect into your computer provided you give them permission and diagnose why you are having these issues.
Give them the session id numbers and ask them to escalate the issue to a higher level of tech support if they can't get you up and running to your satisfaction.
Tom, as Peter confirmed, I contacted chat (once they accepted a valid phone number) and a real live technician, Nikhil, determined the solution was to uninstall and reinstall MAV....which I had sort of figured was going to be the case. He took over the screen (it's a lttle disquieting) and completed that task rather quickly. I was very pleased as I was not looking forward to doing it myself.