Sorry, what product and version do you use?
When does it occur and what is exact error message?
You may need to upgrade to EEPC v.6.0.1 if you use 6.0.0.
The correct German Error Message after the Sign in (samAccountName) is:
Fehler beim Dateizugriff
maybe in your Version:
File Access Failed
I use the EEPC v.22.214.171.124 because its an Test Version (Eva) from the Vendor where
we get our McAfee Products.
Yes i read it... thx for the KB Link...
My Problem ist that we use an Test Version and havn't buy it yet.
I cant find the 6.1 Download when i was logged in with my Grant Number...
Call you McAfee account manager then....
Ok, they will create an Download Link for me, just one Question...
Before installing Endpoint Encryption for PC 6.0 Patch 1, use Safetech to fix the Preboot File System (PBFS), then install Endpoint Encryption for PC 6.0 Patch 1.
What ist Safetech?
SafeTech is the diagnostic tool for EEPC 5. The V6 version is called EETech.
not sure where you got that quote from?
I hope that they also guide you through recovery (if you need it) of your laptop.